Excellent. We arrived earlier than expected. the Gray Line Rep changed our booking so we could catch the next bus to the Hotel instead of waiting for over an hour.
Worst experience even . Fail to catch the pick up point. Can’t reach the hotline since it 11pm.. that was last bus.. the end I take my own way to airport in midnight time .
Andrei
Gray Line Iceland
3 years ago
Thank you kindly for taking the time in writing us about your experience. We are sorry to see that you missed the pick up for your transfer. Our driver was at the designated pick up location looking for you but as he could not locate you you were marked as no-show.
We hope that next time everything will go as planned.
Recenzie produktov
Dátum zakúpenia: 05/07/2023
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Boat tour got cancelled, Tour guide was hard to understand.
Recenzie produktov
Dátum zakúpenia: 02/07/2023
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
nothing to say. it was a good experience
Recenzie produktov
Dátum zakúpenia: 27/06/2023
0
Sprístupniť
VP
Vipul Patel
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Vipul Patel o spoločnosti Gray Line Iceland:
nothing to say. it was a good experience
Recenzie produktov
Dátum zakúpenia: 28/06/2023
0
Sprístupniť
VP
Vipul Patel
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Vipul Patel o spoločnosti Gray Line Iceland:
The private airport tour with the van in the photo is completely inaccurate. It was private, yes. However we received a sub hired taxi driver in a Subaru. With 4 people onboard heading to a cruise...
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Andrei
Gray Line Iceland
3 years ago
Thank you for taking the time in writing us about your experience. We are sorry to hear that your ride was not as expected. In order for our customers to benefit of a smooth service we need as much information as possible, including passengers numbers and luggage numbers. On the description of this service customers can see mentioned the following information: Luggage allowance per person is one standard suitcase and one item of hand luggage.
Recenzie produktov
Dátum zakúpenia: 04/07/2023
0
Sprístupniť
VP
Vip Patel
Overená spoločnosťou Feefo
Ashburn VA
3 years ago
Čo povedal/-a Vip Patel o spoločnosti Gray Line Iceland:
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.