Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Grape Tree Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/grape-tree | Feefo

Zobrazujú sa všetky recenzie v počte 19,261

Margaret

Caversham

9 years ago

Dátum zakúpenia: 18/03/2016

Čo povedal/-a Margaret o spoločnosti Grape Tree:

Thoroughly satisfactory service.

I was very pleased to be able to buy a product which was not available anywhere else. The items were well packed and arrived very quickly after ordering. I shall definitely continue to buy dried...

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Gill

Staffordshire

9 years ago

Dátum zakúpenia: 06/02/2016

Čo povedal/-a Gill o spoločnosti Grape Tree:

Easy order site for healthy food.

Excellent. Easy to find products I needed and to order. I have ordered before and shall do so again. I would recommend. My only problem was logging out. I did not find this easy even though I used...

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Amanda

West Sussex

9 years ago

Dátum zakúpenia: 26/01/2016

Čo povedal/-a Amanda o spoločnosti Grape Tree:

Website customer service needs improving!

Slow delivery, poor communication. Then when items did arrive they were incorrect and I ended up being refunded rather than receiving the correct items which I had asked for. Ended up going to a...

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Neil

Grape Tree

9 years ago

Good morning Amanda,

Thank you very much for your feedback, we appreciate you taking the time.

We acknowledge that there issues at times with our previous courier which is why we moved to offer fully tracked services from Parcel Force as of the end of March with the intention of improving customer experience with quicker delivery and the ability to track the status of orders all the way to your door by email and text message.

With regard to the product error we can only apologise and hope that the swift refund brought things to a close quickly and we sincerely hope that you will consider ordering online with us once again.

Regards

Grape Tree

Anne

Kinross

9 years ago

Dátum zakúpenia: 29/03/2016

Čo povedal/-a Anne o spoločnosti Grape Tree:

5 star service

Delivered promptly and beautifully packaged.

Naomi

9 years ago

Dátum zakúpenia: 04/03/2016

Čo povedal/-a Naomi o spoločnosti Grape Tree:

No complaints. Speedy delivery, excellent company.

Janice

Bath

9 years ago

Dátum zakúpenia: 10/03/2016

Čo povedal/-a Janice o spoločnosti Grape Tree:

Excellent customer service through 'live chat' I couldn't find a product listing on line and was given a link to add it to my basket. I also asked questions about products and these were answered...

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Patrice

Weston-super-Mare

9 years ago

Dátum zakúpenia: 13/12/2015

Čo povedal/-a Patrice o spoločnosti Grape Tree:

Good but I prefer to view the goods before purchase.

This was a good opportunity to review the stock, which is extensive and good quality. since ordering, I discovered a new Grape Tree store has been trading about five miles away from home. As I prefer...

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Daniel

Dorrington

9 years ago

Dátum zakúpenia: 23/02/2016

Čo povedal/-a Daniel o spoločnosti Grape Tree:

ignore supermarkets and go here.

Trying to keep fit and healthy can be stressful due to prices and quality of goods. I don't have this issue with the Grape Tree, great stock and prices that will hands down beat supermarkets. I...

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Stephanie

London

9 years ago

Dátum zakúpenia: 12/12/2015

Čo povedal/-a Stephanie o spoločnosti Grape Tree:

Service was fine, but... The website overcharged me, I pointed it out to them, software error, it was only a few pounds but they sent me a voucher which I will not bother using. I paid on PayPal, if...

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Dôveryhodný zákazník

9 years ago

Dátum zakúpenia: 22/03/2016

slow delivery

Every thing i ordered arrived in two boxes packed well The large box had two chocolate coins in which was a nice touch The only negative is it was nearly two weeks from ordering to delivery

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O spoločnosti Grape Tree

Grape Tree now has over 130 retail stores selling a variety of health food, nuts, seeds, dried and crystallised fruit, snacks, confectionery, cooking and baking ingredients.

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01384 278639

Unit 2, Dandy Bank Road, The Pensnett Estate, Kingswinford, West Midlands, DY6 7TD, United Kingdom

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Recenzie na Grape Tree

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?