Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

grandedigital.co.uk Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 2,046

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

ISAAC

Overená spoločnosťou Feefo

LONDON

11 months ago

Čo povedal/-a ISAAC o spoločnosti grandedigital.co.uk:

MY SKY Q NOW WORKS PERFECTLY.

The engineer realigned my sky q satellite and switched my sky back on and now every channel works perfectly, 5 out of 5 stars for grande digital.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

First class service

The engineer was extremely professional and provided my with very useful information and guidance in finding the best solution.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Technician was very approachable and explained everything I needed to know

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

12 months ago

Valued as a customer

I was kept informed about the appointment I had made. Dave the engineer was pleasant and very helpful when we explained what the problem was. I felt valued as a customer

WENDY ADAMS

Overená spoločnosťou Feefo

Baildon

12 months ago

Čo povedal/-a WENDY ADAMS o spoločnosti grandedigital.co.uk:

Professional

On time, friendly and very knowledgeable. He explained what he was going to do. Darren cleaned up after himself as he went along.

MARY MANSON

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a MARY MANSON o spoločnosti grandedigital.co.uk:

A really bad experience

The service was appalling. My appointment was cancelled twice. I was contacted on the third day to say an engineer would be with me in an hour’s time. Shortly after that, I was contacted by the...

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Grande Digital

grandedigital.co.uk

12 months ago

Good afternoon -- Thank you for taking the time to share your experience, we are sorry to hear about the frustration and disappointment caused by the issues with your appointments and the delays in resolving your problem. This is far from the level of service we aim to deliver, and we completely understand how upsetting it must have been to be left without a working TV over the weekend. Please accept our sincere apologies for the inconvenience caused by the repeated cancellations and the further delay due to the unforeseen circumstances with the engineer. We should have communicated with you more effectively and ensured a smoother resolution of your issue. Thank you again for bringing this to our attention, and we are sorry that we fell short of your expectations. Kind Regards, The Grande Digital Team

Steve

Overená spoločnosťou Feefo

Oldbury

1 year ago

Čo povedal/-a Steve o spoločnosti grandedigital.co.uk:

Excellent service. Dave the engineer explained everything. Top class

JOHN KIRK

Overená spoločnosťou Feefo

Darvel

1 year ago

Čo povedal/-a JOHN KIRK o spoločnosti grandedigital.co.uk:

Exactly what i wanted, the work was carried out quickly and cleanly. I would be happy to recommend them.

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na grandedigital.co.uk

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?