Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Gooseberry Shop Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/gooseberry-shop-ltd | Feefo

Zobrazujú sa všetky recenzie v počte 2,623

Trusted Customer

9 years ago

Dátum zakúpenia: 16/05/2016

Čo povedal/-a Trusted Customer o spoločnosti Gooseberry Shop:

Wrong product sent

Wrong product supplied

Adam

Gooseberry Shop

9 years ago

Hi Richard,

As discussed over the phone, the product is actually the new updated Bottle design. So the correct product.

However, when you are home please check and i'm here to assist if needs be.

Adam

Gooseberry Shop

9 years ago

Hi Richard,

Did you manage to check the product?

Trusted Customer

9 years ago

Hi Yes makes sense now, thanks

Adam

Gooseberry Shop

9 years ago

Hi Richard,

I take it your are happy that we have issued the correct product? If so would you mind reverting the negative feedback, if you don't mind?

Thanks for getting back to me.

Pozrieť celú recenziu zákazníkov

Trusted Customer

Birmingham

9 years ago

Dátum zakúpenia: 11/05/2016

Čo povedal/-a Trusted Customer o spoločnosti Gooseberry Shop:

Good service

Have used before and appreciate reliability - order arrives when expected. Customer services responded quickly and clearly to a query I had.

Pozrieť celú recenziu zákazníkov

Trusted Customer

9 years ago

Dátum zakúpenia: 14/05/2016

Čo povedal/-a Trusted Customer o spoločnosti Gooseberry Shop:

Great service

Pozrieť celú recenziu zákazníkov

Trusted Customer

9 years ago

Dátum zakúpenia: 13/05/2016

Čo povedal/-a Trusted Customer o spoločnosti Gooseberry Shop:

Very good service.

This was my second order, good service and communication ,arrived quickly. Competitively priced.

Pozrieť celú recenziu zákazníkov

Trusted Customer

Staffordshire

9 years ago

Dátum zakúpenia: 11/05/2016

Čo povedal/-a Trusted Customer o spoločnosti Gooseberry Shop:

Received order promptly. They didn't have the size I'd ordered, so they made it up with smaller bottles so I ended up with slightly more.

Pozrieť celú recenziu zákazníkov

Trusted Customer

Solihull

9 years ago

Dátum zakúpenia: 09/05/2016

Čo povedal/-a Trusted Customer o spoločnosti Gooseberry Shop:

Sent me the wrong product :-(

I have just realised they have not sent me the straighteners that I ordered - they have sent me a cheaper set, Need to complain and ask for refund or to be sent the straighteners I ordered

Adam

Gooseberry Shop

9 years ago

Hi Tina,

I am sorry that you have been sent the incorrect straighter. As discussed i'm investigating why this has happened and issuing a replacement along with a returns label if needs be. Thanks for your patients i will be back in contact shortly

Adam

Gooseberry Shop

9 years ago

Hi Tina,

I have been trying to call you to give you an update. The product is correct and is multi voltage as required. Can you get back to me when you are ready please?

Trusted Customer

9 years ago

Thanks for resolving Adam - I have rerated to reflect your response to my feedback rather than the initial mistake. Thanks

Adam

Gooseberry Shop

9 years ago

Hi Tina,

I have just issued your discount as promised. Hope to see you again in the future, pleasure dealing with you :)

Pozrieť celú recenziu zákazníkov

Dôveryhodný zákazník

9 years ago

Dátum zakúpenia: 10/05/2016

Product delivered as described, with 3 little sample bottles too! (Although the bottom of one was chipped)

Pozrieť celú recenziu zákazníkov

Trusted Customer

Barnet

9 years ago

Dátum zakúpenia: 12/05/2016

Čo povedal/-a Trusted Customer o spoločnosti Gooseberry Shop:

Compliments!

Very fast and efficient and impressed that one little bottle was not packaged in half a tree!

Pozrieť celú recenziu zákazníkov

Trusted Customer

Enfield

9 years ago

Dátum zakúpenia: 08/05/2016

Čo povedal/-a Trusted Customer o spoločnosti Gooseberry Shop:

Very happy with product also got a case for free.

Pozrieť celú recenziu zákazníkov

Trusted Customer

West country

9 years ago

Dátum zakúpenia: 10/05/2016

Čo povedal/-a Trusted Customer o spoločnosti Gooseberry Shop:

Quick,efficient service, very impressed.

Excellent my shampoo and conditioner came within a couple of days, l will definitely order from them again , products were carefully packed.

Pozrieť celú recenziu zákazníkov

Nedostali ste pozvánku zanechať recenziu?

O spoločnosti Gooseberry Shop

Gooseberry Shop is an award winning Business based in the City of Nottingham. Nominated for Hairdresser of the Year in the British Hairdressing Awards. Our Editorial work regularly features in leading consumer and Industry publications. Gooseberry Only stocks the very Finest Professional Hair Care and Beauty products.

Prečítať všetko

01159988553

880 Woodborough Road, Mapperley, Nottingham, Nottinghamshire, NG3 5QR, United Kingdom

Prečo veriť recenziám Feefo?