Dodgy. You might get a good price or you might get your ticket cancelled.
Smells dodgy. Hidden chargesm Economy "Basic" selected (no check-in luggage) without letting us know. No ability to change this later.
Mavyreen
Globehunters
7 years ago
Thank you for sharing your feedback. Our website picks up the best available fares available through the airline fare distribution system. The airline system broadcasted a 'hand baggage only' fare for your booking, which was picked and booked for your reservation. With regards to the booking you have made, we always show baggage-related information on our website under the tab “More information”. If the passenger has not seen the information on the website, we send the confirmation email with attached Itinerary under title “Meal and Luggage”. We also have dedicated a team to who will call/send an email to passengers to check if are aware of this. We give adequate time to all the passengers to call us or email us with how they wish to proceed. We as travel agent have a time-limit to process the reservations. We would like to apologize again for the issue that has cropped up, but as a travel agency, our options are limited as our website picks up the lowest fare available and then provides it to the passenger who makes a search for it.Regards, Team Globehunters
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Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Globehunters:
Excellent performance. It was indeed a remarkable experienced for a quickest and reliable booking .
Thank you❤️
Mavyreen
Globehunters
7 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Globehunters:
Almost well done.
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
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Sprístupniť
TC
Trusted Customer
Evesham
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Globehunters:
Easy straightforward service one question reply straight away very impressed
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
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Sprístupniť
Dôveryhodný zákazník
7 years ago
Good, but more attention to detail required.
Booking was unproblematic- however, I waited to receive my tickets and ATOL certificate and no email arrived. I had to ring to remind the company that they hadn’t sent them. They did arrive after my...
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Mavyreen
Globehunters
7 years ago
Thank you so much for the brilliant review! We're super happy to know that we got you a great deal on your flights! Yes we are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!
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Sprístupniť
Dôveryhodný zákazník
7 years ago
Great service, great help!
This was great service, very easy booking to make. Any queries, I emailed them and I got a very quick response/responses throughout the day.
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Globehunters:
Easy to use, but hidden luggage charges
The website was easy to use and they contacted me back quickly, when I ended up complaining about the hidden luggage charges.
Mavyreen
Globehunters
7 years ago
Thank you for sharing your feedback regarding the booking process. With regards to the booking you have made, we always show baggage-related information on our website under the tab “More information”. If the passenger has not seen the information on the website, we send the confirmation email with attached Itinerary under title “Meal and Luggage”. We also have dedicated a team to who will call/send an email to passengers to check if are aware of this. We would like to apologize again for the issue that has cropped up, but as a travel agency, our options are limited as our website picks up the lowest fare available and then provides it to the passenger who makes a search for it. Please do not hesitate to contact us for any assistance that you may require and we apologise again for the inconvenience caused. Regards, Team Globehunters
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Globehunters:
cccccccccc
Mavyreen
Globehunters
7 years ago
Hello, We are sorry to see that you had an unsatisfactory experience with Globehunters. Can you please send us an email on socialmedia@globehunters.com telling us more details about your case? Kind regards, Your Globehunters team
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Sprístupniť
Dôveryhodný zákazník
7 years ago
Good
It was a normal good service
Mavyreen
Globehunters
7 years ago
Thank you very much for your review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Sprístupniť
Dôveryhodný zákazník
7 years ago
Good service and simple process
Low price, simple booking and specially, the attention I got from the customer service representative who called me to confirm the booking details. Would use them again in the future.
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
