Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Friendly Planet Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 3,093

Dôveryhodný zákazník

8 years ago

Smooth!

Well presented - easy to understand and follow. Well sequenced. Easy to accomplish.

Dátum zakúpenia: 31/12/2017

Dôveryhodný zákazník

8 years ago

Inflexible reservations creates unhappy first time traveler.

We wanted to split our reservation for 2 deposit 50-50. System would not allow. Called and were told we could not do that. That means if we wanted to book to each Pay our deposit separately we...

Prečítať viac

Dátum zakúpenia: 31/12/2017

Trusted Customer

Kearny, NJ

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

2nd Trip with Friendly Planet

We traveled with Friendly Planet to Ireland before but my brother booked the trip for us. We had an amazing trip. We booked last week and have not received any documents about our trip yet Maybe I’m...

Prečítať viac

Greg

Friendly Planet

8 years ago

Hi Mary Anne, don't worry you are not being over anxious. But rest assured you are booked on your tour and we are working diligently on our end to make your experience as seamless as possible. You were sent a confirmation email on the day you booked, 12/24. You also received a second confirmation email on 12/27. Occasionally these emails go to a spam folder so if you did not receive them you may want to check there. We also mailed out a physical paper confirmation pack on 12/27. So keep your eyes out for that in the mail. We very much hope you enjoy your tour and if you have any other issues feel free to reach out to our Reservations Manager, Katherine Howard, at 800.555.5765.

Trusted Customer

8 years ago

I have to revise our comments in all fairness to Friendly Planet. After speaking with my brother he assured me that there is a short period after booking when all information is gathered and printed up before sending it to the consumer. And there was the holiday in between. We have received all our paperwork and are planning our upcoming trip. I confidently revise my first review and look forward to a great experience!

Dátum zakúpenia: 24/12/2017

Trusted Customer

New Bern, NC USA

8 years ago

Nahrané médiá

Third Time Traveling With Friendly Planet

Zobraziť všetky médiá (5)

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

Third Time Traveling With Friendly Planet

This will be my third excursion traveling with Friendly Planet. My previous experiences to Cuba and South Africa were great. If the same level of service and value hold for Vietnam, I will look for...

Prečítať viac

Dátum zakúpenia: 30/12/2017

Dôveryhodný zákazník

8 years ago

Great tour options at great prices.

Good prices. Easy to sign up.

Dátum zakúpenia: 29/11/2017

Dôveryhodný zákazník

8 years ago

Booking... so far

So far, so good. No problems so far.

Dátum zakúpenia: 30/12/2017

Trusted Customer

Peoria, Arizona

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

Nicole, the lady that I worked with on our Japan Express tour, was excellent. She had great ideas on our day at leisure, and understood exactly what I wanted. Everything she did was correct on our...

Prečítať viac

Dátum zakúpenia: 28/12/2017

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

Friendly Planet lives up to its name

Friendly, fast service right to the finish. So helpful! We traveled with Friendly Planet before and had an excellent experience.

Dátum zakúpenia: 29/12/2017

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

A good experience

Dátum zakúpenia: 20/12/2017

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

Friendly planet has been great in all my travels

Was out of town when I booked and could not give passport info, but web site gave me only 24 hours to give information. Fyi, Have had great trips with friendly planet

Dátum zakúpenia: 25/12/2017

Nedostali ste pozvánku zanechať recenziu?

Zobraziť všetky médiá (398)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Friendly Planet

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?