Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Friendly Planet Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 3,093

Dôveryhodný zákazník

8 years ago

Very good when you are speaking to them but very difficult to reach. I left 2 voice mails and finally kept calling until I reached them.

Dátum zakúpenia: 22/02/2018

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

Booking was easy on-line. Four stars because I had to follow up to see if my reservation went through after I heard nothing for 2 busy days.

Dátum zakúpenia: 16/02/2018

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

Getting set up was quick and easy

Dátum zakúpenia: 15/02/2018

Trusted Customer

Billings, Montana

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

Exceptional Service!

Outstanding service! Extremely knowledgeable staff. When I've called to clarify issues they take the time necessary to answer all questions. I couldn't be more pleased with the expertise and support...

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Dátum zakúpenia: 15/02/2018

Dôveryhodný zákazník

8 years ago

Easy to book. Questions and concerns explained

Highly recommended for ease in booking and friendliness of bookong agent

Dátum zakúpenia: 19/02/2018

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

I felt rushed on the phone. The person I spoke to seemed inpatient with my questions ( I had a lot of questions). I have travelled with FP before and was eager to travel with them again. I'll...

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Dátum zakúpenia: 15/02/2018

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

I called for help and received it and then booked on line without problems. Very quick and complete. Thanks.

Dátum zakúpenia: 20/02/2018

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

All personal were extremely pleasant to talk to and well informed. Very helpful, everyone I spoke to. I hope my trip is a wonderful and your staff?

Dátum zakúpenia: 20/02/2018

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

The website booking system was unsettling, and I felt scammed.

The price I was looking at on the website ended up to be less than the price they quoted me AFTER I had already given them my credit card for the deposit. The buyer should see the total of what they...

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amanda

Friendly Planet

8 years ago

Thank you for taking the time to speak with our Reservations Manager, Katherine Howard, regarding your booking and with our Air Department regarding your gateway request. We’re glad to know that all of your outstanding questions have been answered and you are well on your way to having the trip of a lifetime on our Discover the Adriatic tour! If you have any other concerns, please don’t hesitate to give us a call back at 800.555.5765 and we will happy to assist.

Trusted Customer

8 years ago

Katherine resolved all of my issues and I feel well taken care of.

Dátum zakúpenia: 19/02/2018

Trusted Customer

Tumwater, Washington

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Friendly Planet:

Friendly Agents, Easy Website to Navigate for Booking.

My friend and I had to make several calls to an agent to get information. They were extremely helpful with the answers. When I went to book on line, the process was easy and clear.

Dátum zakúpenia: 20/02/2018

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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Recenzie na Friendly Planet

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?