Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Freedom Insurance Services Ltd

Zobrazujú sa všetky recenzie v počte 3,272

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Freedom Insurance Services Ltd:

Reasonable price & relatively easy to purchase online.

Dôveryhodný zákazník

7 years ago

Good service, competetive Insurance.

Very easy to give the information, quick quote and very competitive. Easy to print off from the internet.

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

Thank you for such positive feedback and its great to hear you are happy with the service and the policy provided! Have a great trip!

Kind regards, Len.

Dôveryhodný zákazník

7 years ago

quick

Dôveryhodný zákazník

7 years ago

I did not eventually buy the insurance as it increased from 149 to over 800 pounds after I was questioned with a follow up phone call. I am expecting a refund now for a void. Transaction

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

I am sorry that you weren't happy with the price of the policy after we made the amendments needed, to offer an explanation this would have been because the policy you purchased online had the incorrect destination and some significant medical conditions missing that would fall into our declaration. The reason why we check these points when you call us is to make sure you have appropriate cover in place, as if it was left incorrect it would be an invalid policy. Apologies once again, and if you do have any further queries you are more than welcome to call us on 01223 454 290 we are open until 5:30 today.

Kind regards, Len.

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Freedom Insurance Services Ltd:

Good service

With my current health history, it was quite refreshing having not to give long and drawn out history of said complaints. Very Good.

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

Thank you for leaving a positive review and I am glad you found the process refreshing! All the best for your upcoming trip!

kind regards, Len.

Trusted Customer

London

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Freedom Insurance Services Ltd:

Convenient

Easy access. I always buy on line. No to speak to an agent unless I ne

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Freedom Insurance Services Ltd:

Travel Documents

Competitive pricing with a pre existing medical condition but to retrieve the documents after purchasing the policy is a nightmare. Have to set up an account to retrieve documents but then the e mail...

Prečítať viac

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

thank you for your compliment on our competitive pricing, however I apologise that you encountered difficulties retrieving the policy documents online. Our operations department have been made aware of this today and will certainly be looking into rectifying this and any ways we can make our processes smoother for our customers. We did receive your message and your documents were posted out yesterday so should be with you soon. Should you require any further assistance please don't hesitate to call us on 01223 454 290.

Kind regards, Len.

Trusted Customer

7 years ago

I do apologise about the feedback I first gave. I was frustrated with trying to download the documents but when reading my e mails I then saw your operations team had responded promptly and confirmed they posted the documents out.

Dôveryhodný zákazník

7 years ago

Online screening was easy, even for my 1 in a million diagnosis. But after paying for the policy I ran into a hiccup with the policy retrieval. It just wouldn't retrieve the documents for me online,...

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Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

I apologise about the difficulties you encountered retrieving your policy online and I will advise our operations department to investigate the issue, however its great to hear you were able to receive the documents via email and were happy in the end. I will certainly pass on your thanks to the operator you spoke with.

Kind regards, Len.

Dôveryhodný zákazník

7 years ago

Very efficient service and easy to use website

I made an error when taking out the policy on-line I had mt husbands pre existing medical conditions on my name and vice versa. I telephoned and explained my error, this was rectified and the amended...

Prečítať viac

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

Thank you for the compliments on the service you received and I am happy we were able to resolve any issues you encountered. Have a great trip!

Kind regards, Len.

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Freedom Insurance Services Ltd:

Very happy with Freedom Insurance

Second time using Freedom for my holiday. Considering I have a long term illness their quotes are always good. Their website is so easy to navigate too.

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Freedom Insurance Services Ltd

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?