Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie FlyDirect

Zobrazujú sa všetky recenzie v počte 3,282

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 years ago

Cabin service ran out of sandwiches on return and the two stewardesses were not professional. Our Malaga departure was late and no information was given. Only one person on check in to start with....

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We're sorry to hear about your experience on board and have passed on your comments to the airline for their review. We hope that this did not detract from an otherwise pleasant holiday.

Dôveryhodný zákazník

7 years ago

It was still a pleasant enough journey and did not detract from our holiday. My comments for improvement purposes only.

Recenzie produktov

Dátum zakúpenia: 20/10/2018

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 years ago

Uncomfortable waiting

1.5 hours waiting on plane outward and return. I know it was not fly direct fault, but they could have given us a free drink once we were airborne. Quite a few young children on board made it quite...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry that you were delayed, which as you're aware was out of the airline's control. Your comments regarding drinks have been communicated to them however.

Dátum zakúpenia: 27/10/2018

Trusted Customer

Overená spoločnosťou Feefo

Jersey

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti FlyDirect:

Flying good when flying.

Waiting 2 hours on the Tarmac both ways does not make for a great flight.

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We apologise that you were delayed on this occasion, which was due to air traffic control restrictions outside of the control of the airline. We hope that this did not detract from an otherwise enjoyable holiday.

Recenzie produktov

Dátum zakúpenia: 27/10/2018

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 years ago

break to costa del sol

direct flights are fantastic, no messing about through gatwick

Dátum zakúpenia: 27/10/2018

Trusted Customer

Overená spoločnosťou Feefo

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti FlyDirect:

Lack of information and Flybe!

Lack of information on transfer times, rep at the hotel would not allow us to purchase a trip over the telephone given that he had been at the hotel once the whole trip, also to be sat on a plane for...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry about the delays on this occasion, and are in discussion with the airline and airport in order to avoid a repeat of these issues in future. We hope that this did not detract from an otherwise pleasant holiday.

Recenzie produktov

Dátum zakúpenia: 27/10/2018

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 years ago

It was simple to book this holiday and great to know the transfer was sorted the only problem was being delayed 2hrs on the way to Malaga and on the way back, if Flybe would of checked us in on time...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry about the delays experienced on this occasion which were due to air traffic control restrictions. We hope that this did not detract from an otherwise enjoyable holiday.

Recenzie produktov

Dátum zakúpenia: 27/10/2018

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 years ago

Better communication regarding delay on return flight and very poor service that there was no sandwiches or food to purchase on it given that it was a lunchtime flight

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We apologise for the delay on your flight, and have communicated your comments regarding meals onboard to the airline. We hope that this did not detract from an otherwise enjoyable holiday.

Dátum zakúpenia: 20/10/2018

Trusted Customer

Overená spoločnosťou Feefo

Jersey

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti FlyDirect:

Helpful customer orientated staff

The office staff in Jersey who we we booked our flight with were very helpful and very customer orientated and went the extra mile. The flight times were excellent for flight over and return. The...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We're delighted to hear that you had an enjoyable booking experience and holiday. The luggage allowance is restricted slightly on this route due to a combination of factors.

Dátum zakúpenia: 20/10/2018

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 years ago

Definitely recommend as it is so much easier to fly direct - only booked flights though,

Recenzie produktov

Dátum zakúpenia: 20/10/2018

Trusted Customer

Overená spoločnosťou Feefo

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti FlyDirect:

Restaurant room for improvement

Reception and cleaners very friendly and helpful. The restaurant staff except for one, Carlos, were not. Twice we were asked to move seat because of Privilege guests, once when we were actually...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback, which we have passed on to the Estepona Palace.

Recenzie produktov

Dátum zakúpenia: 20/10/2018

Nedostali ste pozvánku zanechať recenziu?

Zobraziť všetky médiá (187)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na FlyDirect

COSTA DEL SOLĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteOverall an average service due to reasons given for return leg of journey.

Hotel TritonĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteHotel needs updating staff great no problems . Perfect position.

Andalucia PlazaĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe Hotel and the staff were lovely, small issue of ants in the room

FUERTE ESTEPONA HTLĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe hotel was great, lovely and clean most staff were very welcoming

COSTA DEL SOLĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteNicer beaches in Jersey!!

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?