Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie FlyDirect

Zobrazujú sa všetky recenzie v počte 3,284

Mr M Saunders

Overená spoločnosťou Feefo

Jersey

4 years ago

Čo povedal/-a Mr M Saunders o spoločnosti FlyDirect:

Very helpful & the usual courtesy. I will continue to use them.

Recenzie produktov

Rebecca Evans

FlyDirect

4 years ago

Many Thanks for your feedback. We're sorry to hear that you were disappointed with the apartment facilities. It is common in Spanish apartments to offer a 'kitchenette' to prepare snacks and light meals rather than a full kitchen. For future holidays if you'd prefer a full kitchen please do get in touch and we can try and source the right property for you. We hope that this didn't detract for an otherwise pleasant holiday.

Dátum zakúpenia: 10/04/2022

Mr D Hamilton

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mr D Hamilton o spoločnosti FlyDirect:

Absolutely no issues to report. Flights were on time, staff before flying were extremley helpful. Would certainly use again.

Nuria Arocas

FlyDirect

4 years ago

Than you so much for the 5-star review :) We're glad you found FlyDirect useful and helpful :) We always do our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders and leaving for them the fun bit, which is to enjoy! Looking forward to hear about your next adventure!

Recenzie produktov

Dátum zakúpenia: 10/04/2022

Mr J Barker

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mr J Barker o spoločnosti FlyDirect:

arrived at hotel and told no booking in your name!!! Put in to the worst room in the hotel, not impressed

Rebecca Evans

FlyDirect

4 years ago

Many Thanks for your feedback. Further to our correspondence whilst you were in Tenerife, your booking was confirmed to us at the time it was made. We understood that the hotel offered an upgrade to a pool view room as compensation for their error, but if this was not the case then please let us know so that we can take it up with them again.

Recenzie produktov

Dátum zakúpenia: 10/04/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Excellent flight and service throughout

Nuria Arocas

FlyDirect

4 years ago

Thank you for you review :) Happy customers, happy team!

Recenzie produktov

Dátum zakúpenia: 10/04/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Helpful relaxed and informative.

Very helpful, printed of qr codes and travel information as we do not have smartphones and were very happy to answer any queries that we had, sent paperwork to the hotel for our return flight and...

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Nuria Arocas

FlyDirect

4 years ago

Thank you so for such a lovely review! Agreed, post-pandemic trips way better flying direct! We're happy you find FlyDirect useful and helpful :) We always do our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders and leaving for them the fun bit, which is to enjoy! Looking forward to hearing about your next adventure!

Dôveryhodný zákazník

4 years ago

Overall very happy, on reflection maybe we should have chosen a slightly quieter area and possibly upgraded but value for money and good staff and hotel.

Recenzie produktov

Dátum zakúpenia: 03/04/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Very friendly on the phone but too much automation in the booking process and not easy to print off exactly what you said when you booked

Nuria Arocas

FlyDirect

4 years ago

Thank you for you honest and helpful review. Next time don't hesitate to contact our customer service team to help you out, they'll assist you with any doubts you may have. With regards the hotel, we'd recommend you to stay in a property only for adults. We hope you enjoyed Tenerife and the Spanish sunshine.

Recenzie produktov

Dátum zakúpenia: 03/04/2022

Mr D Syvret

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mr D Syvret o spoločnosti FlyDirect:

Excellent door to door service

Convenient and comfortable

Nuria Arocas

FlyDirect

4 years ago

Happy customers, happy team!

Recenzie produktov

Dátum zakúpenia: 03/04/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Very good service throughout.

Nuria Arocas

FlyDirect

4 years ago

Thank you for your review! This is what we love to hear, happy customers!

Recenzie produktov

Dátum zakúpenia: 03/04/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

The hotel was too far from the sea front on steep roads for elderly people.

The hotel was too far from the sea front up a very steep hill for elderly people which we should have been advised. Private transport which we booked was not available… the hotel was full of small...

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Nuria Arocas

FlyDirect

4 years ago

Thank you for your honest review. We can see that the hotel where you stayed accommodates all type of clients, not only adults. Regarding the rest of observations, we're sorry the hotel didn't fulfil your expectations :( Thank you for highlighting the services provided by Fly Direct :)

Recenzie produktov

Dátum zakúpenia: 03/04/2022

Mr A Mitchell

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mr A Mitchell o spoločnosti FlyDirect:

Flights on time Transfer well organised

Nuria Arocas

FlyDirect

4 years ago

Thank you for you review! Organization is foremost :)

Recenzie produktov

Dátum zakúpenia: 03/04/2022

Nedostali ste pozvánku zanechať recenziu?

Zobraziť všetky médiá (187)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na FlyDirect

TENERIFEĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteIts great. Had a brilliant three week holiday.

Costa Adeje PalaceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktepoor room, poor food. would not stay at this hotel again

TENERIFEĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat holiday location at this time of year

GF Gran Costa AdejeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGood location, comfortable and friendly and healthy staff

TENERIFEĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFlight on time, but rather squashed legroom. The bus ( considering Covid)was crammed in. Otherwise all good.

GF Gran Costa AdejeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteSee above… as I’ve put all details in the Fly direct part. Will never use that hotel again very disappointing for the money it cost

Spring Arona GranĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWould not serve draught beer in restaurant Poor waiter service in evening bar

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?