Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie FlyDirect

Zobrazujú sa všetky recenzie v počte 3,319

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

On board service very disappointing not as expected.

Booking all went smoothly but we were extremely disappointed on flight (once again) as no alcoholic drinks were available to purchase as stated on booking confirmation email ! My husband is a very...

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Rebecca Evans

FlyDirect

3 years ago

We apologise for the disappointment in service on your flight, and that the air hostess gave you incorrect information. Due to a short notice operational change on the 20th December our aircraft arrived in Jersey from a different airport than planned, which meant we were not able to have the usual catering offering loaded. We appreciate that this was inconvenient, however as I'm sure you can understand our priority was to have the aircraft available to operate the service on time.

Dátum zakúpenia: 03/01/2023

Mrs S Deeks

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Mrs S Deeks o spoločnosti FlyDirect:

Very disappointed on theway out to tenerife 20 Dec no wine no food

No food or wine on the way out to tenerife , would of been nice start to Xmas holiday , was starving !! 4 1/2 hour flight ?? Think I should receive some complimentary voucher for my next trip to...

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Rebecca Evans

FlyDirect

3 years ago

Many Thanks for your feedback. Unfortunately due to a late operational change our aircraft on the 20th December arrived in Jersey from a different airport than originally planned, which meant the usual catering service was unfortunately not possible. We appreciate the disappointment this may have caused, however I'm sure you can appreciate that being able to operate the flight at the scheduled time was the priority.

Recenzie produktov

Dátum zakúpenia: 03/01/2023

Mr T Bell

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Mr T Bell o spoločnosti FlyDirect:

Xmas holiday

Airline and flights excellent. Only downside was the reduced baggage allowance of 18kg which wasn’t ideal for a Xmas 2week break. Also no food and drinks available onboard other than water

Nuria Arocas

FlyDirect

3 years ago

Thank you for your feedback. We hope you had a wonderful time in Tenerife :)

Dátum zakúpenia: 03/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Service was good, no issues. Couldn’t pay online unfortunately. Got a reminder email a week before which was nice.

Nuria Arocas

FlyDirect

3 years ago

Thank you for your feedback.

Recenzie produktov

Dátum zakúpenia: 03/01/2023

Mrs C Harvarde

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Mrs C Harvarde o spoločnosti FlyDirect:

Yes absolutely we went into the office and Diana could not have been more helpful.

Nuria Arocas

FlyDirect

3 years ago

5-star service, 5-star review!

Recenzie produktov

Dátum zakúpenia: 27/12/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Great friendly service

Highly recommend. Fantastic hotel staff are amazing. Fooo great , entertainment brilliant. Definitely would stay there again

Nuria Arocas

FlyDirect

3 years ago

Excellent! We're happy to hear that you holiday unfolded well and that you enjoyed the stay at the accommodation chosen. Looking forward to organising your next holiday!

Dátum zakúpenia: 27/12/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Excellent service

Nuria Arocas

FlyDirect

3 years ago

5-star experience, 5-star review!

Recenzie produktov

Dátum zakúpenia: 27/12/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Well organised

Flights were very efficient, representative was available at destination. Hotel was very nice and as described

Nuria Arocas

FlyDirect

3 years ago

This is what we love to hear, happy clients!

Recenzie produktov

Dátum zakúpenia: 27/12/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Good to fly direct but the hotel was very tired

It was great to fly direct from Jersey however the hotel was not so great it was very tired and the downstairs shower had no power and the upstairs shower flooded everywhere as the drain couldn’t...

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Nuria Arocas

FlyDirect

3 years ago

Thank you for your feedback. Agreed! Flying direct to the destination is priceless. With regards to the hotel, we're sorry to heat that the hotel didn't live up to your expectations. Otherwise, we hope you had a great time in Tenerife!

Dátum zakúpenia: 27/12/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

I would use this service again and recommend. We need more fly direct options. It made our holiday not to have to go to London.

Nuria Arocas

FlyDirect

3 years ago

Thank you for the 5-star review. Yes, please spread the word! We look forward to organising your next holiday to one of the other direct destinations: Costa del Sol, Majorca, Ibiza or The Algarve!

Recenzie produktov

Dátum zakúpenia: 27/12/2022

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na FlyDirect

TENERIFEĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteNo purchase as no food or drink

Costa Adeje GranĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLarge hotel and very nice but a bit dated! More 4 star that’s 5 star. Helpful staff & nice options for breakfast.

H10 Las PalmerasĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFood and staff were amazing, slight downside room was noisy but we couldn’t be bothered to move. We would definitely use this hotel again but ask for a different room

Vulcano HotelĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFantastic holiday, everything was perfect from start to finish and we will definitely be booking with FlyDirect again.

Colon GuanahaniĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery clean and efficient. Liked that they removed towels from sunloungers when people tried to reserve them!

Colon GuanahaniĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteSmall hotel, no children. Well designed, friendly staff. Most helpful when needed. Good food and facilities.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?