I have been unable to get my VPN service to work. I now have two VPN services (Nord, Express) neither work. I have been on flashrouter support, Nord support, and Express support.
Customer Service
FlashRouters
6 years ago
Apologies for this issue! I tried creating a ticket for you to resolve this issue when it was initially posted but we have not received a response from you since that time. Hopefully this finds you and we can assist you in getting setup with your FlashRouter. Feel free to reach out to support@flashrouters.com for assistance.
Recenzie produktov
Customer Service
FlashRouters
6 years ago
Apologies for this issue! I tried creating a ticket for you to resolve this issue when it was initially posted but we have not received a response from you since that time. Hopefully this finds you and we can assist you in getting setup with your FlashRouter. Feel free to reach out to support@flashrouters.com for assistance.
Dátum zakúpenia: 20/06/2019
1
Sprístupniť
Dôveryhodný zákazník
7 years ago
Work's great, couldn't be happier.
Customer Service
FlashRouters
7 years ago
We are very glad to heat that!
Recenzie produktov
Customer Service
FlashRouters
7 years ago
Thanks for writing your review!
Dátum zakúpenia: 04/05/2019
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti FlashRouters:
I requested remote support and I have Alex coming into my computer several times the day trying to fix the issue and I sincerely appreciate his hard work trying unfortunately he is not very friendly...
Prečítať viac
Customer Service
FlashRouters
6 years ago
I apologize for this!
Recenzie produktov
Customer Service
FlashRouters
6 years ago
I apologize for this issue! Thanks for working with us and we can certainly provide your refund if we are not able to get the router working for you.
Dátum zakúpenia: 16/06/2019
3
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti FlashRouters:
Customer Service was great. At start up, I needed help. They were forth coming and took care of problem in no time. Since then I have been up and running and no problem. I am very happy with the...
Prečítať viac
Customer Service
FlashRouters
7 years ago
Thanks! We're always happy to help in the event of any issue or question!
Recenzie produktov
Customer Service
FlashRouters
7 years ago
Fantastic! Thanks for posting your review!
Dátum zakúpenia: 19/04/2019
0
Sprístupniť
Dôveryhodný zákazník
7 years ago
They quickly answer questions.
Customer Service
FlashRouters
7 years ago
Thanks! We take great pride in our fast response time for our customers!
Recenzie produktov
Customer Service
FlashRouters
7 years ago
Happy to hear that!
Dátum zakúpenia: 20/06/2019
0
Sprístupniť
Dôveryhodný zákazník
7 years ago
The Flashrouter came in fast, setup for VPN was easy.
I have notice that the router will dropout of VPN mode after a couple of weeks, to fix it I configure the router to auto boot once a week.
Customer Service
FlashRouters
7 years ago
Thanks for taking the time to post your review! Yes rebooting the FlashRouter is certainly a solution if the VPN connection is dropping. If this issue persists or gets worse feel free to reach out to us. We are always happy to help.
Recenzie produktov
Customer Service
FlashRouters
7 years ago
Glad to hear that!
Dátum zakúpenia: 10/04/2019
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti FlashRouters:
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
