It is comforting that you will always continue to work on the privacy app. However, I was not notified that there was a change made and a newer os needed to be flashed. I had to write a ticket to...
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Customer Service
FlashRouters
6 years ago
Thanks for the suggestion! We’ll pass it on to our development team.
Recenzie produktov
Customer Service
FlashRouters
6 years ago
Thanks for the suggestion! We're constantly updating the Privacy App, so we’ll pass your comment on to our development team. Feel free to reach out if you have any issues.
Paid for service that was never filled. No remedy. Company should have sent out new unit but has chosen not to hold up their end of a good business transaction. Poor customer service.
Customer Service
FlashRouters
6 years ago
Hello Gregory! Apologies for this bad experience. We are happy to assist you in getting the FlashRouter up and running. I have opened a support ticket for you in our system!
Recenzie produktov
Customer Service
FlashRouters
6 years ago
Hello Gregory! Apologies for this bad experience. We are happy to assist you in getting the FlashRouter up and running. I have opened a support ticket for you in our system!
Dátum zakúpenia: 28/09/2019
3
Sprístupniť
TC
Trusted Customer
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti FlashRouters:
Doesn’t work.
Customer Service
FlashRouters
6 years ago
Hello David! Apologies that the FlashRouter is still having issues for you. I have created a ticket for you in our system so we can get your FlashRouter up and running!
Recenzie produktov
Customer Service
FlashRouters
6 years ago
Hello David! Apologies that the FlashRouter is still having issues for you. I have created a ticket for you in our system so we can get your FlashRouter up and running!
Dátum zakúpenia: 21/09/2019
2
Sprístupniť
TC
Trusted Customer
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti FlashRouters:
Apologies for any issue you are having with your FlashRouter. We would be happy to assist you in upgrading the firmware of your FlashRouter!
Recenzie produktov
Customer Service
FlashRouters
6 years ago
Apologies for any issue you are having with your FlashRouter. We would be happy to assist you in upgrading the firmware of your FlashRouter!
Dátum zakúpenia: 26/09/2019
3
Sprístupniť
Dôveryhodný zákazník
6 years ago
fast shipping, they helped fix my error with the vpn service straight away, after paying the international shipping fee it came with another import duty tax after the package arrived... but it was...
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Customer Service
FlashRouters
6 years ago
Glad to be of service!
Regarding shipping fees, our Shipping FAQ Section states the following: International shipments may be subject to import taxes, duties and/or customs fees. These fees are the sole responsibility of the recipient.
Our apologies if this was not made clear initially. We will work to make this more clear in the future.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
