Great products that make life so much easier for my grandson.
Richard
Fireflyfriends - UK
8 years ago
Hi There,
For us, life is all about experiences and being face to face with our friends and loved ones. By enhancing the child's perspective and giving them the tools to 'join in', we can ensure that the child not only has the opportunity to participate, but can also be at the heart of it. We understand that we can't change a child's health or environment, but by using our products, we believe we can have an influence on their body structures, activities and participation.
Regards, Richard
Recenzie produktov
Richard
Fireflyfriends - UK
8 years ago
Hi There,
You appear to love using the Splashy as we do making it and sending it to families over the world, so they can enjoy the benefits of having such a fantastic product.
Thank you so much for your kind feedback.
Regards,
Richard,
Dátum zakúpenia: 06/08/2018
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TC
Trusted Customer
8 years ago
Nahrané médiá
Zobraziť všetky médiá (3)
Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:
The order process was simple. There are no hidden fees. The shipping was fast. The shipping updates were helpful. The overall experience was excellent. You provide a valuable service for those of us...
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Richard
Fireflyfriends - UK
8 years ago
Hi There,
Thank you so much for your kind feedback. It is greatly appreciated.
Regards, Richard
Recenzie produktov
Nahrané médiá
Zobraziť všetky médiá (1)
Richard
Fireflyfriends - UK
8 years ago
Hi There,
We love the Splashy. It makes their bath-time a ton of fun and a lot easier for grown-ups. You can even take it outside for messy games, to the beach, or on your next roadtrip to granny’s house. It's really compact and sits nice and low in the bath, so it uses less space and less water and lightweight, detachable parts make it easy to clean. Just give it a quick rinse and it's ready for the next bath-time, weekend away, beach trip, or wherever you decide to go.
Regards, Richard
Nahrané médiá
Zobraziť všetky médiá (1)
Richard
Fireflyfriends - UK
8 years ago
Hi There,
The Goto seat is an excellent product that we are extremely proud of.
Regards, Richard
Dátum zakúpenia: 30/07/2018
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Trusted Customer
Battleboro Nc
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:
Physical therapy talk to me about getting this product to help my grandbaby to sit in chairs
Richard
Fireflyfriends - UK
8 years ago
Hi Leslie,
Thanks for your message. If you have any queries about our products, please contact us on customer.enquiries@fireflyfriends.com
Regards, Richard
Recenzie produktov
Richard
Fireflyfriends - UK
8 years ago
Hi There,
The GoTo Seat is a lightweight, portable, postural support seat for kids with disabilities. It's a safe, supportive multipurpose seat, great for home or on the go which provides additional upper body postural support for children with disabilities. Families worldwide use their GoTo seats on shopping carts, swings and restaurant dining chairs. A GoTo Seat makes your daily tasks easier and keeps your little one involved.
Regards, Richard
Dátum zakúpenia: 30/07/2018
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Trusted Customer
Orlando
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:
Perfect service, shipped fast, wonderful chair!
Richard
Fireflyfriends - UK
8 years ago
We do everything we can to ensure a fast and efficient delivery service. Thank you so much for your wonderful feedback.
Regards,
Richard
Recenzie produktov
Richard
Fireflyfriends - UK
8 years ago
Thank you for that feedback. Unfortunately the Goto Seat is not approved by the Federal Aviation Administration (FAA). FAA deem the Goto Seat to be a carry-on item and as such it falls with individual airlines to approve the use of Goto on their aircrafts. Easyjet, Air Canada and Thomson have officially approved the use of Goto. We recommend that parents check with their airline before each flight. I hope that helps.
Regards,
Richard,
Dátum zakúpenia: 24/07/2018
0
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TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:
Te mantienen informado de estado de tu pedido.
Responden inmendiatamente las consultas a atención al cliente.
Sus productos son geniales!
Richard
Fireflyfriends - UK
8 years ago
Thank you for your kind feedback,
Regards,
Richard
Recenzie produktov
Richard
Fireflyfriends - UK
8 years ago
Thank you for your kind feedback,
Regards,
Richard,
Dátum zakúpenia: 25/07/2018
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Dôveryhodný zákazník
8 years ago
After purchase I received an email saying thanks for your purchase from firefly Canada. I assumed that meant the product was shipping from a warehouse somewhere in Canada. I was mistaken, however...
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Richard
Fireflyfriends - UK
8 years ago
My sincere apologies for any inconvenience that you experienced during the delivery process. I hope you enjoy great success with the Upsee during your son's physiotherapy.
The purchasing of the gift card was very simple and Richard Hunter, Customer Care Advisor was very helpful and informative to all my questions especially since i am in the USA. Pleasure working with...
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Richard
Fireflyfriends - UK
8 years ago
Thank you for those kind words, I do all I can to ensure that our customers have the best experience.
Regards,
Richard,
Recenzie produktov
Richard
Fireflyfriends - UK
8 years ago
It is great to hear that the Gift card went to such fantastic use.
Regards, Richard
Dátum zakúpenia: 13/07/2018
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Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:
Muy bien. Estoy contenta con el producto
Richard
Fireflyfriends - UK
8 years ago
Thank you for your kind feedback.
Regards, Richard
Recenzie produktov
Richard
Fireflyfriends - UK
8 years ago
Thank you for your kind feedback.
Regards,
Richard,
Dátum zakúpenia: 13/07/2018
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:
I have ordered from this company numerous times and have been very pleased. My last order, only part of it shipped and as I was waiting I received an email asking for input. I let them know I had not...
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Richard
Fireflyfriends - UK
8 years ago
Thank you so much for your patience with us for this delivery and for your kind words on our efforts to fix it for you.
Kind Regards,
Richard,
Recenzie produktov
Richard
Fireflyfriends - UK
8 years ago
The Splashy opens up so many possibilities for children with special needs, we hope you enjoy the benefits it creates.
Regards,
Richard,
Dátum zakúpenia: 12/07/2018
0
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Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:
Hi there, my sincere apologies for the shipping error. I have raised a replacement order for you, and that should be with you in the next few days. I hope that goes some way to making up for our initial error.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
