Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Fireflyfriends - UK

Dôveryhodný zákazník

8 years ago

Good service, was kept informed via email on dispatch & expected delivery

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind feedback on our Service. We do all we can to make the delivery process as smooth as possible.

Regards,

Richard,

Recenzie produktov

Dátum zakúpenia: 25/09/2018

0

TC

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

Works great!

Quickly shipped to my house with no issues. The chair works great so far for my daughters baths.

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thanks for your kind feedback

Regards,

Richard,

Recenzie produktov

Dátum zakúpenia: 04/10/2018

0

Dôveryhodný zákazník

7 years ago

Better communication with customers and stop the offline account stuff

Recenzie produktov

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thank you for your feedback.

We appreciate that you were not aware of this at the time of purchase. We do state the following clearly on our website -

* Please note * for parents who have already bought GoTo Seats with the old wooden floorsitter (between Oct 15 - May 17), we have made an Upgrade Kit which is required to convert your old backrest to a new one in order to use this new floorsitter. With this kit, anyone can easily upgrade their existing GoTo Seat when they buy a new Floorsitter. You can get one by contacting us here: customer.enquiries@fireflyfriends.com or call us on: 0044(0)28 9267 8879.

At Firefly we are continuously trying to improve our products for our community. Product upgrades and new accessories are important in ensuring that our products cater for a wide range of children, and in doing so we chose to make the necessary upgrades to the floorsitter for the GoTo Seat.

We hope you find the new upgrades an enhancement to this product.

Kindest Regards,

Richard

Dátum zakúpenia: 05/10/2018

0

TC

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

Excellent products, friendly fast service

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thanks for your kind feedback :)

Regards,

Richard,

Recenzie produktov

Dátum zakúpenia: 26/09/2018

0

TC

Trusted Customer

Seabrook, Tx

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

Need to return splashy

Service was great when I ordered. But now I have to return it because it just didn’t work for my child. Now waiting to get instructions on returning. It’s been two days since I sent an email...

Prečítať viac

Richard

Fireflyfriends - UK

7 years ago

Hi Barbara,

Thanks for your message and your feedback, I will be responding to your email immediately with the details for the return.

I hope that helps.

Regards,

Richard,

Recenzie produktov

Richard

Fireflyfriends - UK

7 years ago

Hi There,

We understand your frustration, however products like this cannot be mass-produced unfortunately, it's just not possible because they are for a small, niche market (globally speaking). As well as the manufacturing challenges, our products also involve extensive clinical research and consultation in the design and engineering process to make sure they are practical, safe and suitable for as many children as possible.

Regards,

Richard,

Dátum zakúpenia: 02/10/2018

0

Dôveryhodný zákazník

7 years ago

It’s lifesaver for this mama!

I have this go to Seat since the beginning of October for my son.. it’s very helpful and useful! I now can clean up without worry about where he is in the house.. he can do the therapies sitting up...

Prečítať viac

Richard

Fireflyfriends - UK

7 years ago

Hi Lauren,

Thanks for your kind feedback. :)

Regards,

Richard,

Recenzie produktov

Dátum zakúpenia: 25/09/2018

0

TC

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

Perfecto para las necesidades de Laia nuestra pequeña con PCI.

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind feedback,

Regards,

Richard =)

Recenzie produktov

Dátum zakúpenia: 22/09/2018

0

TC

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

Great services and products

Everything was send quick and complete. They answered extremely fast on any my inquire. Perfect services!

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind words. We do whatever we can to ensure that the ordering process is simple and the delivery is fast.

Regards,

Richard,

Recenzie produktov

Dátum zakúpenia: 31/08/2018

0

TC

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

As always, fast shipping and easy to order! Item was as described and came with a great instruction book that can also be used to track progress. Very helpful.

Richard

Fireflyfriends - UK

8 years ago

Hi Anne,

Thanks for your message. We do what we can to create the best product and best customer experience, it's great to hear that you have positive words for us :)

Regards,

Richard,

Recenzie produktov

Dátum zakúpenia: 31/08/2018

0

TC

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

Upsee

Our 2 year old who has cerebral palsy loves his upsee!

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind words. We do all we can to ensure that all of our products arrive with you as quickly as possible.

Regards,

Richard,

Recenzie produktov

Dátum zakúpenia: 30/08/2018

0

Recenzie na Fireflyfriends - UK

BackpackĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteMakes taking my sons GoTo Seat easier to take out & love the space & all the pockets so no need to take another bag for things he might need on a day trip.

SplashyĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteNo issues with receiving item

Floor SitterĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteBought floor sitter for reclining a to go seat 2 and it does not go on now being told I need a offline acct to order a assemble piece for a additional 55$

ScoootĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExcellent product - Thank you!

SplashyĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktePrice was very expensive for splashy

PlaypakĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktePerfecto acabado y seguro

GoTo SeatĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteIt is very strong support, but not suitable for all kind of chairs...

ScoootĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteIt is perfect! We loved it before we evem bought it.

Backrest Retro-fitĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteIt gives a lot of support.

Upsee KitĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLove the upsee. My kiddo enjoys seeing the world from a standing position!! Perfect for practicing weight bearing.

Upsee KitĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe upsee is comfortable and esy to put together and comes in a convientient carry bag. My son loves to be in it. Overall very satisfied!

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?