Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Fireflyfriends - UK

TC

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

Unfortunate delay

It was quite disappointing that it took a few days to debug an issue with the VAT exemption and when finally this was fixed, the export papers were not conform and the shipment returned back to...

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Richard

Fireflyfriends - UK

7 years ago

Hi Emanuel,

My sincere apologies for the original delays you encountered with the VAT Exemption Form, it is not something we had encountered before and we have subsequently resolved this, none the less we endeavor to ensure every customer's experience is excellent. Customs issues arise from time to time, and we do what we can to ensure they get the correct information as promptly as possible.

Please accept our apologies for any delay you have encountered, we have no doubt that you will love the product now that it has arrived with you :)

Thank you for your feedback.

Regards,

Richard

Dátum zakúpenia: 12/12/2018

0

TC

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

Never received the $100 gift card that was purchased

Richard

Fireflyfriends - UK

7 years ago

Hi Barbara,

Thanks for your feedback. I'm not sure why you did not receive this, however I have resent this to you. If you have any further queries, please contact Firefly at customer.enquiries@fireflyfriends.com

Regards,

Richard

Recenzie produktov

Dátum zakúpenia: 19/12/2018

0

TC

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

My granddaughter loves her new bathing chair!

Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Recenzie produktov

Dátum zakúpenia: 08/12/2018

0

TC

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

Our grandson is 2 and has central core myopathy. We gave this to him with his physical therapists blessing for Christmas. Day after Christmas and he wanted in it first thing this morning!

Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Recenzie produktov

Dátum zakúpenia: 25/11/2018

0

TC

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

Awesome!!!!!!

Fast service, simply flawless. I will definitely buy from them again.

Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Recenzie produktov

Dátum zakúpenia: 09/12/2018

0

TC

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

Magnífico. Un sueño hecho realidas

Ha sido una experiencia única. El mejor regalo de Navidad ha sido verlo dar sus primeros pasos junto a su padre y venir a darme un beso

Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Recenzie produktov

Dátum zakúpenia: 06/12/2018

0

TC

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

Impressed with service

Speedy delivery, well packaged, great product

Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Recenzie produktov

Dátum zakúpenia: 28/11/2018

1

Dôveryhodný zákazník

7 years ago

Great option

It was shipped and came to us very quickly & the discount make it very affordable.

Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Recenzie produktov

Dátum zakúpenia: 24/11/2018

0

Dôveryhodný zákazník

7 years ago

Thank You Firefly!

Firefly is a tremendous vendor of products for children with special needs. The quality and design of the items offered are first rate. The items we have acquired from FIREFLY have enhanced our...

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Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Recenzie produktov

Dátum zakúpenia: 26/11/2018

0

TC

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti Fireflyfriends - UK:

Very happy with product and excellent service

Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Recenzie produktov

Dátum zakúpenia: 26/11/2018

0

Recenzie na Fireflyfriends - UK

Firefly Gift CardĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteNever received the gift card I purchased

SplashyĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThought the cost was a little high.

BackpackĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteCost was a little high...

Outdoor Feet PackĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteChair was well designed we liked it had adjusted striped.

ScoootĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteScoot is going to let him ride around his house using his arms until he grows strong enough to crawl

GoTo SeatĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat item and quality. Two thumbs up.

Upsee KitĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteUna experiencia muy buena para los niños que no pueden andar. Dar sus primeros pasos pegado a ti es algo maravilloso

GoTo SeatĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery good product, just as described.

PlaypakĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery good product, just as described.

Splashy BigĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI love this chair! I am so excited that it comes in the big size now. It's easy to use and keep clean. It provides a seating option other than the wheelchair. I am hoping the expanded sizes will...Prečítať viac

Outdoor Feet PackĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLove this chair so much make ALL your products in extended sizes :D

Upsee KitĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWhat a great product to help make our little boy mobile. Just being able to be upright and dancing with his mama is worth every penny.

Splashy BigĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteMy Son loves his new Splashy Big

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?