I received the item quickly, unfortunately it was the wrong item, however 'Steph' and the team at Firefly were very responsive and apologetic. These things happen but I am grateful for the response...
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Recenzie produktov
Dátum zakúpenia: 13/04/2020
0
Sprístupniť
CF
Chris Findlay
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Chris Findlay o spoločnosti Fireflyfriends - UK:
Love them. Absolutely brilliant customer service in that they try to ensure people get what they should. More than once the customer service team has gone above and beyond to support me.
One tiny...
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Recenzie produktov
Dátum zakúpenia: 14/04/2020
0
Sprístupniť
MP
Michael Poland
Overená spoločnosťou Feefo
Scottsville, KY
6 years ago
Čo povedal/-a Michael Poland o spoločnosti Fireflyfriends - UK:
From order to delivery all the efforts of Firefly and their delivery associates was exemplary! Shop their site for your Special Needs lived ones!
Thank you so much! God Bless!
We love our go-to seat! My daughter can now enjoy the same things as the rest of the family! The website was easy to use, I love that shipping is free and tax was included in the price listed. It...
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Recenzie produktov
Dátum zakúpenia: 20/03/2020
1
Sprístupniť
SM
Sandra Marrs
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Sandra Marrs o spoločnosti Fireflyfriends - UK:
Any response would be grate. Have requested a return number twice to no avail.
Stephanie
Fireflyfriends - UK
6 years ago
Hi Sandra,
I apologise that we had issues receiving your email. I'm glad that we were able to rectify this for you and provide you with a full refund.
Kindest regards,
Steph
anie
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.