Initially it took a while, but when I contacted them about my order they informed me of the shipping delay. I didn't think it would arrive in time for Christmas, but it did. Unfortunately I didn't...
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Recenzie produktov
Dátum zakúpenia: 27/11/2020
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
5 years ago
Amazing customer service and product
Wonderful for my granddaughter
Recenzie produktov
Dátum zakúpenia: 08/12/2020
0
Sprístupniť
JS
Jeff Swartzentruber
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a Jeff Swartzentruber o spoločnosti Fireflyfriends - UK:
It was easy to place the order online. Your product was what we were needing.
Recenzie produktov
Dátum zakúpenia: 17/12/2020
0
Sprístupniť
RB
Renee Bain
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a Renee Bain o spoločnosti Fireflyfriends - UK:
They could have communicated better, never got any tracking info, it’s like they forgot about the order, I finally emailed asking what was going on, a few days later I received one item, I messaged...
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Louise Hanna
Fireflyfriends - UK
5 years ago
Hi Renee, thanks for your feedback. We are so sorry about the delays you experienced. Hopefully you are all enjoying your products and having fun with them. Many thanks, The Firefly Team
Recenzie produktov
Dátum zakúpenia: 28/11/2020
1
Sprístupniť
RD
ronnie drake
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a ronnie drake o spoločnosti Fireflyfriends - UK:
Hi Ronnie, thanks for your feedback. We are so sorry that you experienced shipping and communication delays. Hopefully you are all having fun with your Upsee. Many thanks, The Firefly Team
Recenzie produktov
Dátum zakúpenia: 09/12/2020
2
Sprístupniť
DK
Dawn Kirk
Overená spoločnosťou Feefo
South Yorkshire
5 years ago
Čo povedal/-a Dawn Kirk o spoločnosti Fireflyfriends - UK:
Excellent service, prompt delivery and good quality item.
Would highly recommend this company to anyone with a child, who has a disability.
Worth 5 stars.
Recenzie produktov
Dátum zakúpenia: 27/11/2020
0
Sprístupniť
CH
Christina Helmsdorfer
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a Christina Helmsdorfer o spoločnosti Fireflyfriends - UK:
Service was great and speedy upon ordering. They mailed wrong horseshoe. We ordered small for an Xmas present and they sent large. Then company is closed for holiday so can’t even talk to anyone to...
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Louise Hanna
Fireflyfriends - UK
5 years ago
Hi Christina, thanks so much for your feedback. I am so sorry you received the wrong horseshoe. I hope you are now all having fun with your Playpak. Many thanks, The Firefly Team
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
