Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Fine Food Specialist Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Dôveryhodný zákazník

11 years ago

A member of your staff kindly called me in response to an e-mail enquiry - thank…

A member of your staff kindly called me in response to an e-mail enquiry - thank you.

finefoodspecialist.co.uk

Fine Food Specialist

11 years ago

We always strive to answer any questions you may have efficiently. We are pleased that you were satisfied with our customer service. Kind regards Emma

Dátum zakúpenia: 22/10/2014

0

Dôveryhodný zákazník

11 years ago

Excellent, quick service

finefoodspecialist.co.uk

Fine Food Specialist

11 years ago

Thank you for your positive comments about the quality of our micro herbs, and our quick service. We hope to hear from you again soon. Kind regards Emma

Recenzie produktov

Dátum zakúpenia: 20/10/2014

0

Dôveryhodný zákazník

11 years ago

Once again, excellent produce and excellent service. Thank you. Jane

finefoodspecialist.co.uk

Fine Food Specialist

11 years ago

we always ensure these delicate little morsels reach you in the freshest condition. We really appreciate you positive comments about our Alba White Truffle, and your repeat custom. Until next time! Kind regards Emma

finefoodspecialist.co.uk

Fine Food Specialist

11 years ago

we always ensure these delicate little morsels reach you in the freshest condition. We really appreciate your positive comments about our Alba White Truffle, and your repeat custom. Until next time! Kind regards Emma

Recenzie produktov

Dátum zakúpenia: 17/10/2014

0

Dôveryhodný zákazník

11 years ago

Fantastic quick service

finefoodspecialist.co.uk

Fine Food Specialist

11 years ago

Thank you for your positive feedback. We hope to hear from you soon. Kind regards Emma

Recenzie produktov

Dátum zakúpenia: 18/10/2014

0

Dôveryhodný zákazník

11 years ago

Received next day in good condition. Will be ordering from *** again

finefoodspecialist.co.uk

Fine Food Specialist

11 years ago

We live by delivering great products and service, efficiently. Until next time! Kind regards Emma

Recenzie produktov

Dátum zakúpenia: 18/10/2014

0

Dôveryhodný zákazník

11 years ago

Great service.very nice and helpful people on the phone.**

finefoodspecialist.co.uk

Fine Food Specialist

11 years ago

Thank you for you positive feedback. We are pleased that your experience of our telephone customer service was excellent, and you Iberico Pork Rack was of excellent quality. We look forward to seeing you again soon. Kind regards Emma

Recenzie produktov

Dátum zakúpenia: 16/10/2014

0

Dôveryhodný zákazník

11 years ago

Constant spam email received after one order. Have attempted to unsubscribe unsuccessfully - not impressed

finefoodspecialist.co.uk

Fine Food Specialist

11 years ago

We are sorry you feel this way. During your checkout there is always a box that you can untick, above agreeing to our terms and conditions, which ensures you will not receive newsletters from us in future. Please use our contact form to send us the email address you would like removed and we will do it straight away. Kind regards Emma

Recenzie produktov

Dátum zakúpenia: 16/10/2014

0

Dôveryhodný zákazník

11 years ago

Easy to order, reasonable delivery time

finefoodspecialist.co.uk

Fine Food Specialist

11 years ago

We are happy you were satisfied with the delivery times, and the quality of your product. May I recommend trying the Valentino Cheese Tower next time - the Richard III Wensleydale is a hard cheese with a crumbly texture. The Finn is a creamy cheese, it's delightfully nutty, and is the only triple cream cheese made in England. Dressed in nettle leaves, the Cornish Yard will add an air of sophistication to every special occasion. Kind regards Emma

Recenzie produktov

Dátum zakúpenia: 07/08/2014

0

Dôveryhodný zákazník

11 years ago

I ordered the item as a gift and did not get any acknowledgement of the order…

I ordered the item as a gift and did not get any acknowledgement of the order so did not know if it had been accepted until I spoke to the recipient .

finefoodspecialist.co.uk

Fine Food Specialist

11 years ago

I apologise that you have not received a confirmation for your order with us. We have been experiencing technical issues with our confirmation emails being sent to some customers. We have now resolved this issue with our technical team, again sorry for the inconvenience caused, this issue will not happen in future. However, if you have any doubts about not receiving confirmation emails for future orders, as they can end up in junk mail folders, please contact us so we can confirm it over the phone. Kind regards Emma

Dátum zakúpenia: 15/10/2014

0

Dôveryhodný zákazník

11 years ago

The food received did not meet my expectations based on the price I paid for…

The food received did not meet my expectations based on the price I paid for it. They did make an exception and sent my goods with next day delivery past the cut-off time for next day order, but...

Prečítať viac

finefoodspecialist.co.uk

Fine Food Specialist

11 years ago

We apologise that the product you received did not meet your expectations on this occasion. We always endeavour to source the highest quality products that are available, and have not received any complaints about the quality of this product in the past. Please do contact us in future to discuss any issues you have with our products, or service so we can resolve them as quickly as possible. Kind regards Emma

Recenzie produktov

Dátum zakúpenia: 15/10/2014

0

Recenzie na Fine Food Specialist

Coriander Micro Herb, 30gPrezrieť internetové stránky o produkteGood quality herbs

Alba White Truffle, (Magnatum Pico), FreshĎalšie recenzie tohto produktu (35)Prezrieť internetové stránky o produkte

White Truffle Oil Deluxe Set, 3 x 100ml, 10% OffĎalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkte

Vacherin, Mont d'Or, 400gĎalšie recenzie tohto produktu (12)Prezrieť internetové stránky o produkte

USDA Prime Grain-Fed New York Strip, Fresh, +/-4.5kgĎalšie recenzie tohto produktu (6)Prezrieť internetové stránky o produkte

U.S. Grain-Fed 'Gold' Burgers, Frozen, 2 x 150gĎalšie recenzie tohto produktu (5)Prezrieť internetové stránky o produkte

Iberico French-Trim Rib Rack, Frozen, 5 bones, +/-1kgĎalšie recenzie tohto produktu (17)Prezrieť internetové stránky o produkte

Jerusalem Artichokes, 2kgPrezrieť internetové stránky o produkte

The King Louis Cheese Tower, 2.85kg, 40-50 People, 4 TierĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteVery good cheese at a reasonable price. Might consider adding a hard cheese for a variety rather than all soft.

Wood Pigeon Breast, Fresh, x 5Prezrieť internetové stránky o produkteThe meat was very tough and did not taste good. I had a packet of wood pigeon breast from another supplier that was much more tender and better. The other supplier didn't deliver enough, that's why I...Prečítať viac

Grey Chanterelles, FreshĎalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkteThese were nice, plus I like the good choice of unusual mushrooms on the site.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?