Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

FareDepot Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/fare-depot | Feefo

Zobrazujú sa všetky recenzie v počte 374

Dôveryhodný zákazník

9 years ago

When will I learn not to buy things that are made for n China?

Ryan

FareDepot

9 years ago

Hi Imogen,

Our company is a US based company and for further queries you can call us at 8668602929

Ryan

FareDepot

9 years ago

Hi Imogen,

We appreciate your valuable feedback.

We apologize for your inconvenience in your travel booking experience. We strive to ensure that each and every one of our customers has a positive booking experience.

Could you please provide more information about your booking so we can determine what happened?

We will resolve your issue right away.

Thank you,
Michael
Support Manager

FareDepot Customer

Lafayette, Indiana

9 years ago

Čo povedal/-a FareDepot Customer o spoločnosti FareDepot:

Everything went perfectly smoothly with my transaction.

Dôveryhodný zákazník

9 years ago

Great price, quick confirmation. No issues at all. Thank you!

Dôveryhodný zákazník

9 years ago

Good product

Great product

Dôveryhodný zákazník

9 years ago

I now see why the price was so good as did not receive what I thought I was purchasing.

I purchased what I thought was a first class ticket that turns out to be business class. Secondly, three entities billed me for the ticket. Fare Depot worked with me to resolve the multiple billing...

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Ryan

FareDepot

9 years ago

Hi Margaret,

We appreciate your valuable feedback.

We apologize for your inconvenience in your travel booking experience.

I am sincerely sorry for the confusion, but we would like to know specifically in which part of the process/ transaction did everything go wrong?

I will strive to figure out how we can make the process simple and easy to use in the future.

Thank you,

Michael

FareDepot Support Manager

Ryan

FareDepot

9 years ago

Hi Margaret,

We appreciate your valuable feedback.

We apologize for your inconvenience in your travel booking experience.

Sometime first class and business class fall into the same category and class of service based on availability.

I will strive to figure out how we can make the process simple and easy to use in the future.

Thank you,

Michael

FareDepot Support Manager

FareDepot Customer

NYC

9 years ago

Čo povedal/-a FareDepot Customer o spoločnosti FareDepot:

A decent service was provided.

Fare Depot is a good shopping destination for airline tickets.

FareDepot Customer

Miami

9 years ago

Čo povedal/-a FareDepot Customer o spoločnosti FareDepot:

Great site. Good value.

FareDepot Customer

9 years ago

Čo povedal/-a FareDepot Customer o spoločnosti FareDepot:

Good

Typical it was good

FareDepot Customer

San Francisco

9 years ago

Čo povedal/-a FareDepot Customer o spoločnosti FareDepot:

Too much work. Not worth your time.

The prices change and when I booked, I was called and told to get on another flight because it had been overbooked.

Ryan

FareDepot

9 years ago

Hi Kelly,

As we discussed your old reservation is auto cancelled by the airline as flights were overbooked,So we have provided you alternate option on United airline on same price

Ryan

FareDepot

9 years ago

HI Kelly,

It is common that flights can become overbooked while the reservation is being booked. In this particular case the United Airlines flight had no more available seats.

At that point in time, we are able to provide you alternative flight options. We hope you understand and will consider booking with us again in the future.

Thank you,
Michael
Support Manager

Dôveryhodný zákazník

9 years ago

For large purchases, your website and phone service could be better.

I purchased 5 tickets to New Zealand, so the cost was high but it wasn't clear that your company would be taking small amounts from my credit card company. I realize that this was for my safety and...

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Recenzie na FareDepot

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?