Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na lastminute.com.au

https://www.lastminute.com.au/?brandcid=LASTMINUTE-AU.FEEFO.HEADER

lastminute.com.au is your ultimate travel companion when it comes to booking last minute hotels, flights and experiences.

Služby,

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 13,176

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 years ago

So easy to use and plenty of options.

Customer

Overená spoločnosťou Feefo

Brisbane

10 years ago

Čo povedal/-a Customer o spoločnosti lastminute.com.au:

NOT HAPPY

Not happy with the service received. Ticket was cancelled without someone contacting me. Notes need to be made clear when travelling within 48 hours. Money was taken. The helpdesk was very rude too!...

Prečítať viac

Lastminute.com.au Customer Experience Team

lastminute.com.au

10 years ago

Thanks for sharing your feedback. We're sorry to hear of the level of service you received and of the issues experienced with your booking. We've escalated your feedback for further investigation.

Customer

Overená spoločnosťou Feefo

Kingston se

10 years ago

Čo povedal/-a Customer o spoločnosti lastminute.com.au:

Flight booking

Was disappointed with flight cost how it had changed within a few days should have booked it the day I looked as had to pay an extra $40 plus, not to worry learnt a lot of lesson, thanks

Customer

Overená spoločnosťou Feefo

Queensland

10 years ago

Čo povedal/-a Customer o spoločnosti lastminute.com.au:

Mystery Hotel

Used last minute to book a mystery hotel on the Gold Coast at the last minute!! Booking experience was painless and the website was relatively easy to use on my mobile phone. The only downside was...

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Customer

Overená spoločnosťou Feefo

Ashburton

10 years ago

Čo povedal/-a Customer o spoločnosti lastminute.com.au:

Quick, well priced.

Efficient, quick, cheaper than dealing directly with hotel.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 years ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 years ago

Quick n easy

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 years ago

I booked for Saturday the 14 th May and you booked me for Saturday the 21 st May Please cancell and refund my money in full Thank you Peter Puljich

Lastminute.com.au Customer Experience Team

lastminute.com.au

10 years ago

Thanks for your feedback. We understand how frustrating it can be when something goes wrong with a booking and we've passed this on to our site team for investigation. If you need further support with your booking, please get in touch with our customer support team at https://www.lastminute.com.au/p/service so we can assist.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 years ago

Very disappointed you deal with accomodation in this condition.

I'm am very disappointed with our accomodation, we were rushed due to a medical emergency, and had limited time to book we paid a good deal of money for very poor accomodation.

Lastminute.com.au Customer Experience Team

lastminute.com.au

10 years ago

Thanks for your feedback. We’re really sorry to hear your hotel stay didn’t live up to your expectations. We’d really appreciate it if you could leave a hotel review, as this feedback is really valuable for other travellers when selecting a hotel for their next trip.

To leave a hotel review, simply visit the link below to view your online itinerary and select ‘Review Your Hotel’ on the right hand side (note you’ll need your itinerary number and email address to view your online itinerary). Find itinerary online: https://www.lastminute.com.au/user/itin

If you need to escalate the issues you faced, please get in touch with us via https://www.lastminute.com.au/p/service and our customer support team will investigate further.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 years ago

Easy to use. Great deals.

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