Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Equine Essentials Direct Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/equine-essentials-direct | Feefo

Zobrazujú sa všetky recenzie v počte 789

Trusted Customer

Berkshire

9 years ago

Dátum zakúpenia: 05/03/2016

Čo povedal/-a Trusted Customer o spoločnosti Equine Essentials Direct:

Very good

The item was slow to arrive and we had a problem with one of the pairs of jodhpurs. The staff were excellent in sorting it out so very pleased with the results

Recenzie produktov

Trusted Customer

cheshire

9 years ago

Dátum zakúpenia: 09/03/2016

Čo povedal/-a Trusted Customer o spoločnosti Equine Essentials Direct:

I ordered my item 9 days ago and still not received it , yet I have been asked to leave feedback pretty poor service if you ask me

Laura

Equine Essentials Direct

9 years ago

We are very sorry about the delay in getting the socks to you.

Many thanks

Sales

Recenzie produktov

Dôveryhodný zákazník

9 years ago

Dátum zakúpenia: 19/02/2016

Always annoying to order an item online saying in stock only to get a call few days later saying no stock and item no longer made. Having said that, message left was very apologetic and polite.

Laura

Equine Essentials Direct

9 years ago

Further to our email apologies that this order was on our website and not in stock - we have had some stock issues with our website and are addressing this as a matter of urgency.

Many thanks

Recenzie produktov

Trusted Customer

Leeds

9 years ago

Dátum zakúpenia: 12/12/2015

Čo povedal/-a Trusted Customer o spoločnosti Equine Essentials Direct:

Cannot fault the service. Would not hesitate to use again

Laura

Equine Essentials Direct

9 years ago

Many thanks for your review for Equine Essentials Direct, we are glad that you were pleased with the service and value your opinions. Many thanks Laura

Recenzie produktov

Trusted Customer

Cumbria

9 years ago

Dátum zakúpenia: 19/02/2016

Čo povedal/-a Trusted Customer o spoločnosti Equine Essentials Direct:

Not at all happy

I have been sent this feed back form and I still haven received my order I have called today at 9.10 am and the answer machine was still on .

Laura

Equine Essentials Direct

9 years ago

Dear Ann I am sorry you have had to leave us bad feed-back, we have been very busy in the shop this week and when we are busy we are unable to answer the telephone. We do however always reply to email so if ever you have a query it's always good to pop us an email. I have just looked into your order and our system has advised the payment was not successful - so we have never received payment for this order. I have sent you an email to provide full proof and details of this. Kind regards Laura

Trusted Customer

Buckinghamshire

9 years ago

Dátum zakúpenia: 17/02/2016

Čo povedal/-a Trusted Customer o spoločnosti Equine Essentials Direct:

Excellent service!

I was very impressed, I bought two cheap headcollars, that are great, and I ordered 2 pairs of jodphurs. When one of the pairs was not in stock, a lady phoned me immediately and said she would give...

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Laura

Equine Essentials Direct

9 years ago

Thanks so much for your review of Equine Essentials. It is always appreciated to receive information on our service - and even more welcome when it's such a lovely review as yours is. Many thanks Laura

Recenzie produktov

Dôveryhodný zákazník

9 years ago

Dátum zakúpenia: 30/01/2016

Brilliant

I didn't realise it was collect only. .. they soon realised my mistake and refunded my money x

Trusted Customer

Seaham, Co. Durham

9 years ago

Dátum zakúpenia: 16/12/2015

Čo povedal/-a Trusted Customer o spoločnosti Equine Essentials Direct:

Excellent!!!

Excellent service, would definitely recommend use again. Many thanks

Recenzie produktov

Dôveryhodný zákazník

9 years ago

Dátum zakúpenia: 27/11/2015

GREAT PRODUCT a1

Recenzie produktov

Dôveryhodný zákazník

9 years ago

Dátum zakúpenia: 06/01/2016

Poor communication

I ordered a pair of muck boots with a delivery time stated of 2-3 working days. After a week i called and chased them to be told there was possibly an issue with the order and that i needed to speak...

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Laura

Equine Essentials Direct

9 years ago

Thanks for your feed back we are very sorry that on this occasion we have not been absle to provide you with a top service. We have emailed you a discount code to use by way of an apology should you wish to use us again. Many thanks and again apologies. Sales Team

Recenzie produktov

Nedostali ste pozvánku zanechať recenziu?

O spoločnosti Equine Essentials Direct

Equine Essentials Direct is a specialist tack shop with both an e-commerce website and a land-based shop based in Buckinghamshire. The retailer sells horse and rider equipment, supplements, clothing, gifts, and accessories for dogs, cats and chickens.

Prečítať všetko

01494 872 882

Denham Green Lane, Denham, Middlesex, UB9 5LQ, United Kingdom

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Equine Essentials Direct

HyPERFORMANCE Melton Ladies JodhpursĎalšie recenzie tohto produktu (11)Prezrieť internetové stránky o produkteReally good quality jodhpurs would buy again

Saxon Warm-Up Cotton Jodhpurs AdultĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteVery impressed with the quality of these jodhpurs

Hunter Welly SocksĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteCan't rate as still waiting for them to arrive

John Whitaker Red. White & Blue Twist Crystal Chain Brow bandĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteNot in stock and no longer made so can't review

HyPERFORMANCE Melton Ladies JodhpursĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

HyPERFORMANCE Melton Ladies JodhpursĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Budget Nylon HeadcollarĎalšie recenzie tohto produktu (4)Prezrieť internetové stránky o produkteReally good every day headcollar - super price.

HyPERFORMANCE Melton Childrens JodhpursĎalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkteI think these were the ones we returned, but only because my daughter didn't like them.

Saxon Cotton Warm-Up Jodhpurs - ChildsĎalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkteFine - not really used yet.

Ariat Devon III Zip KidsĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteLovely boots & excellent value.

Ariat Heritage III ZipĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteBeautiful boots, comfortable and look great.

Muck Boot Company Muckmaster HiĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteGREAT BOOTS WOULD RECOMMEND TO ANYONE.

Muck Boot Company Arctic AdventureĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?