Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Easybook Training Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 1,305

Dôveryhodný zákazník

10 years ago

I think your course was well run and good facilities lunch was OK

Dôveryhodný zákazník

10 years ago

Fantastic service very friendly and helpful staff. I would highly recommend.

Dôveryhodný zákazník

10 years ago

The telephone advisor (Lucy Tier) was really helpful and checked around my local area to…

The telephone advisor (Lucy Tier) was really helpful and checked around my local area to find a booking when the one in my town was not available and also clarified the expiry date on my certificate...

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Dôveryhodný zákazník

10 years ago

regularly display courses that don't run and have failed to call me back twice.

Easybook Training

10 years ago

Thank you for taking the time to provide feedback. As a booking facililty of training courses we rely on each of our accredited training partners to keep their course availability current. Should courses be cancelled or full then this will be reflected via our website and customers are no longer able to book these. From time to time courses will be cancelled if they do not reach the required delegate numbers stipulated by awarding bodies. In this instance we will always offer alternative date/location for our clients to choose from and should none of these be suitable a full refund will be provided. Regards Lucy

Dôveryhodný zákazník

10 years ago

All the staff are very helpful and lovely especially Lucy, they have always provided me…

All the staff are very helpful and lovely especially Lucy, they have always provided me with excellent service!

Dôveryhodný zákazník

10 years ago

As a school we found it extremely helpful to have an online system to book…

As a school we found it extremely helpful to have an online system to book without a single hiccup. The course was within easy distance and proved to meet our requirements to have a senior member of...

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Dôveryhodný zákazník

11 years ago

I am concerned that we had placed 11 people on your course for a SMSTS course,…

I am concerned that we had placed 11 people on your course for a SMSTS course, we still have not received any certificates neither have the attendees received any course information packs that were...

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Easybook Training

11 years ago

Thank you for taking the time to provide your review on our service, and for taking my call to discuss this in more detail. I am sorry to hear that you had concerns regarding the publications and certification and hope we have managed to clear this up. Books and certificates have already been provided for 5 of the delegates and once we receive address information for the other 6 these will also be posted. Certification for the CITB courses takes around 8 weeks so these will be posted 1st class recorded delivery as soon as we receive them. In the meantime we have e-mailed you with pass confirmation letters which will be sufficient for site. Regards Lucy

Dôveryhodný zákazník

11 years ago

Friendly quick service

Dôveryhodný zákazník

11 years ago

Clear Website, efficient booking process, immediate response on queries / booking confirmations.

Dôveryhodný zákazník

11 years ago

I fully enjoyed the hole course. I took so much away with me. Would not changed a…

I fully enjoyed the hole course. I took so much away with me. Would not changed a thing top marks

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

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Recenzie na Easybook Training

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?