The application and online purchasing process was easy. I had a couple of questions that were responded to quickly- one by email and 1 by phone. Hope not to need to try out the claims process!
0
Sprístupniť
MD
Mr David Dryburgh
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Mr David Dryburgh o spoločnosti Dreamsaver Wedding Insurance:
We still do mot have our.policy 2 months after buying the.insurance
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hello,
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion.
We have re-sent your documents to the email address on your policy. Please check your junk and spam folders, as unfortunately sometimes emails can mistakenly end up in there.
If you still have not received your documents we may need to try sending them to an alternative email address. If so, please contact the Customer Services team by calling +44 (0) 1483 562 662 (Open Mon-Fri, 9.00am-5.30pm) or emailing enquiries@voyagerins.com.
Thanks
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Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Very pleased with process
Taking out the insurance was very easy and their customer service throughout the process was great. I had very specific questions and concerns, and they were able to advise me in a transparent way.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Good purchasing experience
This review is for the purchasing experience (as requested). It was a very straightforward process to buy our wedding insurance online with Dreamsaver Wedding Insurance. Everything seemed to be...
Prečítať viac
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you very much for your feedback.
We're glad that you were happy with the overall service. Our aim is to provide you with the information you need to purchase the right policy for you and we're pleased that it was helpful to you.
Best Wishes for a beautiful wedding.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Ok overall
Cheapest wedding insurance that covers everything we needed. Good that it also covers deposits we have already paid with no time limit. Website is quite difficult to use, kept jumping when trying to...
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Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you for your feedback.
Our main focus is providing high quality insurance coverage and we also strive to keep our prices very competitive.
We have not heard any reports of the website acting as you describe, so if could you let us know which parts of the website you were having issues with (any screenshots if you have them would be useful) by sending an email to enquiries@voyagerins.com and we will try and sort it out.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Easy, clear process
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Good value for money
Good value for money and when I queried something about the policy, it was answered quickly. Very happy.
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you for your feedback.
Our main focus is providing high quality insurance coverage and customer service, we also strive to keep our prices very competitive.
0
Sprístupniť
MD
Mr Dale Davies
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Mr Dale Davies o spoločnosti Dreamsaver Wedding Insurance:
Easy to use
Easy to use & pay for. We haven't had to use the actual insurance side of things as of yet but so far so good.
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you for your feedback. We're glad that you were happy with the overall service. Best Wishes for a beautiful wedding.
0
Sprístupniť
MD
Miss Jessica Demain
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Miss Jessica Demain o spoločnosti Dreamsaver Wedding Insurance:
Just send the documents to our email and don't send us round in circles trying to access them ... ("ring this number ... then ... email this address ...")
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hi
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion.
We have now resent your policy documents through to the email address that you provided. If you cannot see the email in your main Inbox, please check your Spam and Junk folders to make sure it hasn't slipped into there by accident. Unfortunately, as your documents contain personal information, due to data protection, we have put in these measures to ensure the documents are delivered to the correct customer.
Thanks
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
The jump from 50 to 80 thousand cover was too much. The corona cover is much more than other companies
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.
