Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Dobies

https://www.dobies.co.uk

VÝBORNÉ

Služby,

4.1

/5

5

4

3

2

1

724

208

119

57

118

1,226

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 9,502

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Good products poor customer service

Have less patronising members of staff who are actually interested

Naomi

Dobies

4 years ago

I am sorry if you have experienced poor customer service. I can confirm this is most unusual and our customer service team are normally polite, helpful and interested in helping with any queries. Your comments are appreciated and will be passed on.

0

PS

Paula Smith

Overená spoločnosťou Feefo

Devon

4 years ago

Čo povedal/-a Paula Smith o spoločnosti Dobies:

Great plants, very healthy

yes I would always buy from Dobies, their plants are really good and never disappoint; Their packaging of plants is pretty good too, plants arrive in good condition

Naomi

Dobies

4 years ago

Thank you for your 5 star review. It is great to know that our plants never disappoint and our packaging is good. Thank you for taking the time to let us know. Your comments are appreciated.

0

SW

Sue Watson

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Sue Watson o spoločnosti Dobies:

Dead plants

Pansies that I ordered took too long to come and some were dead when they arrived. They did get replaced but would have preferred not to have to complain.

Naomi

Dobies

4 years ago

Thank you for taking the time to leave your review. I am sorry to hear the Pansy plants were delayed and some were not up to standard on arrival. I can see replacements were ordered and I hope they arrived safely. We do appreciated your comments and hope the plants do well for you.

0

TP

Trevor Potten

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Trevor Potten o spoločnosti Dobies:

Watch out for poor delivery times it kills plants

50% of plants were bad or dead

Naomi

Dobies

4 years ago

I am sorry if you are not happy with your order. I note your Bulbs were despatched 13th September and were delivered 15th September. Please let us know which of the Bulbs were not up to standard to enable us to help.

0

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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