Recenzie na Dobies

Thank you for your review. We are sorry to hear that you were disappointed with the quality of products received, this is not how we would expect our products to reach you and we can only apologise for this. If you do ever have problems with the products that you receive please do get in touch with our Customer Service Team direct who will also try and resolve and problems with your order. Kind Regards, Dobies.

Thank you for your review. We are sorry to hear that your hanging basket was disturbed during transit which led to the soil and plants being tipped out. We apologise that we have not responded to your email, we have checked our system using the email address provided and we are unable to locate an email, there may have been a system problem and we can only apologise for this. We have arranged a refund for you back to your original payment method and we sincerely apologise for any disappointment caused. Kind Regards, Dobies.

Thank you for your great review. We are pleased to hear that you were happy with the selection of products available. Kind Regards, Dobies.

Thank you for your review. We are pleased to hear that you were happy with all aspects of the service received and the quality of plants. Kind Regards, Dobies.

Many thanks for your 5 star review. Your comments regarding our packaging are appreciated. If we have an email address for you we would normally send a despatch email once anything is on it's way to you so apologies if this was not the case. Thank you for taking the time to leave your comments, it is appreciated.

Thank you for your great review. We appreciate your positive feedback. Kind Regards, Suttons.

Thank you for your review. We are pleased to hear that you are happy with the website and that you found the quality of products of a high standard. Kind Regards, Dobies.

Thank you for your positive review, we appreciate your feedback and positive comments.

Thank you so much for your five star review. We appreciate your positive feeback and you taking the time to write this review. We are so happy to hear your order arrived promptly and your plants were excellent.

Many thanks for your 5 star review. Your comments are appreciated.

I am sorry if we were not able to cancel your order before despatch. I believe it had reached a stage where we were unable to stop the goods from being sent. I can see the parcels have been refused and we have refunded for the goods returned. I do apologise if the carriage charge was not refunded but will request this is done for you.The comments within your review are noted and I can only apologise for any inconvenience caused.