Delayed by the Middle east difficulties, our group received world class support in everyday to help us return to the Uk even with a delay of a week.
David Oliver
Distant Journeys
2 months ago
Thank you for taking the time to leave us a review. Wow, what a compliment. World class service is always our goal, and we are so pleased that you feel we live up to that. It was unfortunate that there were delays due to the Middle East conflict, but our immediate priority was getting our customers home safely as soon as possible. We hope you have an incredible time in Uzbekistan next year and we would love to hear about it when you return.
Kind regards,
Distant Journeys
Dátum zakúpenia: 28/05/2026
0
Sprístupniť
JM
Jan McKeown
Overená spoločnosťou Feefo
2 months ago
Čo povedal/-a Jan McKeown o spoločnosti Distant Journeys:
Customer service is excellent as they provide what feels like a very personal service. Very helpful and informative about options available. Used them 3 times now and have found their service the...
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David Oliver
Distant Journeys
2 months ago
Thank you for taking the time to leave us a review. It is great to hear that you felt our customer service was excellent. And we really appreciate your repeated custom. We hope you enjoy your tour to Uzbekistan as much as your previous tours.
Kind regards,
Distant Journeys
Thank you for taking the time to leave us a review. We really appreciate your custom and your feedback. Have an amazing time in Japan next year.
Kind regards,
Distant Journeys
Dátum zakúpenia: 27/05/2026
0
Sprístupniť
AT
Alison Tilley
Overená spoločnosťou Feefo
2 months ago
Čo povedal/-a Alison Tilley o spoločnosti Distant Journeys:
Agent had good knowledge of tour, answered all of our questions.
Good communication between agents to enable continuity. Response time with qotes very efficient via email.
Helpful advice and happy to...
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David Oliver
Distant Journeys
2 months ago
Thank you for taking the time to leave us a review. We are glad to hear that you felt our team had good tour knowledge and communication. We appreciate your custom and your kind feedback very much.
Kind regards,
Distant Journeys
The contact team were friendly and efficient and got a competitive quote to us very quickly. They then answered all of our questions and helped us with our booking. Really great customer service.
David Oliver
Distant Journeys
2 months ago
Thank you for taking the time to leave us a review. It is great to hear that you felt our team were friendly and efficient. We always strive to give the best customer service we can, so we are glad that this shows. We hope you have an unforgettable experience on your Golden Triangle & Ranthambore tour early next year and we would love to hear about it when you return.
Kind regards,
Distant Journeys
Quick response to calls, pleasant and knowledgeable. Pleasure to book with them
David Oliver
Distant Journeys
2 months ago
Thank you for taking the time to leave us a review. The pleasure was all ours but thank you for your kind feedback. Costa Rica is a beautiful country, and we hope you have an amazing experience there.
Kind regards,
Distant Journeys
Dátum zakúpenia: 18/05/2026
0
Sprístupniť
PR
Paul Rann
Overená spoločnosťou Feefo
3 months ago
Čo povedal/-a Paul Rann o spoločnosti Distant Journeys:
Nice to speak to people on the phone who clearly have the time to deal with you,. answer your questions and then do what they say they are going to do.
David Oliver
Distant Journeys
2 months ago
Thank you for taking the time to leave us a review. Our team pride themselves on their customer service and they enjoy helping customers plan the holiday of a lifetime and we are so glad that this shows. Have an amazing time in Canada next year.
Kind regards,
Distant Journeys
Dátum zakúpenia: 15/05/2026
0
Sprístupniť
JM
Jackie Martindale
Overená spoločnosťou Feefo
Wirral
3 months ago
Čo povedal/-a Jackie Martindale o spoločnosti Distant Journeys:
The booking process was easy. The flights later changed, but the reasons for this and the implications of it were clearly explained. I felt I was in good hands.
David Oliver
Distant Journeys
2 months ago
Thank you for taking the time to leave us a review. We are so pleased that you felt in good hands with our team. We endeavour to make all of our customers feel this way at all times. Have a fantastic time in India and we are always here if you have any questions or queries before you go.
Kind regards,
Distant Journeys
Dátum zakúpenia: 15/05/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 months ago
All questions answered, but didn’t ring back as promised.. wonted to book this trip that day, but no response
David Oliver
Distant Journeys
2 months ago
Thank you for taking the time to leave us a review. We are very sorry that you did not get the call back that you were expecting. We strive to provide the best customer service we possibly can, so we will take this feedback on board and endeavour to not repeat this with either yourself or any other customer. We hope that you have an unforgettable experience on your Highlights of China & Japan tour. We really appreciate your custom and your feedback.
Kind regards,
Distant Journeys
Yes I would recommend them again as the service was carried out in a professional but friendly manner. The details were explained very clearly so I know exactly what to expect.
David Oliver
Distant Journeys
2 months ago
Thank you for taking the time to leave us a review. We are so pleased to hear that you felt that our team were professional and friendly and that you would recommend us. We really appreciate your kind feedback, and we hope you have a fantastic time on your Journey Through the Himalayas tour next year.
Kind regards,
Distant Journeys
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
