Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with Distant Journeys. Our team always aims to provide reliable communication, answer questions promptly, and deliver the level of customer service our clients deserve. We look forward to welcoming you on our Treasures of Sri Lanka tour and can’t wait to hear all about it on your return home.
Warmest regards,
Andy – Distant Journeys
My customer service representative, Jack couldn't have been more helpful. He spent time to ensure that our travel arrangements met our needs.
Andrew S
Distant Journeys
1 month ago
Thank you very much for your kind feedback. We are absolutely delighted to hear that the service Jack provided was friendly, positive, and made a great impression. This is exactly the level of care and service we aim to deliver to all our customers. We hope you have a wonderful time exploring Nepal and Bhutan, and we look forward to hearing all about your experiences on these tours, as well as your upcoming adventure to Uzbekistan next year.
Warmest regards,
Andy – Distant Journeys
Unfortunately my holiday to Japan in 2026 was cancelled due to unrest in middle east, Distant Journeys refunded all my money and I have booked for 2027
Andrew S
Distant Journeys
1 month ago
We are deeply sorry that your planned Japan holiday in 2026 had to be cancelled, but we are delighted that your refund was processed smoothly and that you have chosen to rebook your journey for 2027. You’re understanding and patience during what was an unexpected situation are greatly appreciated. We look forward to welcoming you on your Japan adventure next year and hope it will be a truly memorable and wonderful experience. Thank you again for your continued trust and support.
Warmest regards,
Andy – Distant Journeys
Dátum zakúpenia: 11/06/2026
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Sprístupniť
JC
Judith Crabtree
Overená spoločnosťou Feefo
2 months ago
Čo povedal/-a Judith Crabtree o spoločnosti Distant Journeys:
They took very good care of customers idurong the middle East crisis
Andrew S
Distant Journeys
1 month ago
Thank you for your kind words. We're delighted to hear that you felt well looked after during such a challenging and uncertain time. The safety and wellbeing of our customers is always our highest priority, and our team worked tirelessly to support everyone and ensure they returned home safely. We truly appreciate your trust in Distant Journeys and are grateful that you chose to travel with us. We look forward to welcoming you on another adventure in the future.
Warmest regards,
Andy – Distant Journeys
Dátum zakúpenia: 03/04/2025
0
Sprístupniť
WC
Wendy Cole
Overená spoločnosťou Feefo
2 months ago
Čo povedal/-a Wendy Cole o spoločnosti Distant Journeys:
They have a very professional manner and are very efficient. They were always able to answer any questions I had and I like how they give you all the information you could possibly want in the...
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Andrew S
Distant Journeys
1 month ago
Thank you for your wonderful feedback. We're delighted to hear that you found our team to be professional, efficient, and always available to answer your questions. It's especially pleasing to know that you appreciated the level of detail in our brochures, including the information on airlines and upgrade options, as we aim to provide everything our customers need to make informed decisions. We look forward to welcoming on our Discover China tour and hopefully many more tours in the future.
Warmest regards,
Andy – Distant Journeys
Dátum zakúpenia: 12/09/2025
0
Sprístupniť
DB
Diana Bailey
Overená spoločnosťou Feefo
Torquay
2 months ago
Čo povedal/-a Diana Bailey o spoločnosti Distant Journeys:
Thank you so much for your lovely feedback. We're delighted to hear that you had such a wonderful time in India and that you found everything to be brilliant. It was our pleasure to be part of your journey, and we hope the memories you made will stay with you for years to come. We look forward to welcoming you on another adventure in the future!
Warmest regards,
Andy – Distant Journeys
Dátum zakúpenia: 10/10/2025
0
Sprístupniť
SR
Sharon R
Overená spoločnosťou Feefo
Norfolk
2 months ago
Čo povedal/-a Sharon R o spoločnosti Distant Journeys:
We had a fantastic time in Singapore, New Zealand and Australia, along with an added option chosen in Bali. The trip was well organised, the guides were extremely knowledgeable and helpful. Hotels...
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Andrew S
Distant Journeys
1 month ago
Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that you had such a fantastic time exploring Singapore, New Zealand, Australia, and your additional stay in Bali. It's especially pleasing to know that you found the tour to be well organised, enjoyed the quality of the hotels, and appreciated the knowledge and support provided by our guides throughout your journey. We're extremely grateful for your lovely comments about our team's response to the unexpected disruption caused by the flight cancellations through the Middle East. Situations like these are always challenging, but our priority as always is to ensure our customers are safe, informed, and cared for every step of the way. We're pleased that the alternative arrangements via Sri Lanka, along with the accommodation, flights, and visa documentation, helped make your journey home as smooth as possible under the circumstances. Your kind words mean a great deal to all of us. Thank you for placing your trust in us, and for recommending us. We look forward to welcoming you on another adventure in the future.
Warmest regards,
Andy – Distant Journeys
Excellent service. The staff are friendly and knowledgeable. If they say they will call you back they do so as arranged.
Andrew S
Distant Journeys
1 month ago
Thank you very much for your kind review! We are extremely pleased to hear our staff were friendly and knowledgeable when booking your holiday, this is exactly the kind of customer service we pride ourselves on. We thank you for choosing us and look forward to hearing all about your tour to India on your return.
Warmest regards,
Andy – Distant Journeys
Thank you for your wonderful feedback. We're delighted to hear that you received excellent service from start to finish. Your kind words mean a great deal to our team, and we're grateful you chose Distant Journeys for your travels. We look forward to helping you plan another unforgettable journey in the future.
Warmest regards,
Andy - Distant Journeys
Dátum zakúpenia: 28/08/2025
0
Sprístupniť
DH
Diana Hensher
Overená spoločnosťou Feefo
2 months ago
Čo povedal/-a Diana Hensher o spoločnosti Distant Journeys:
Some difficulty in getting through to the office but once I did all was dealt with efficiently and well.
Andrew S
Distant Journeys
1 month ago
Thank you very much for taking the time to leave us a review, First of all we would Iike to apologise for the delay in you getting through to speak with one of our reservations team, on occasions we do encounter busy periods especially when new brochures launch or early booking discount offers land, however, I’m really pleased that you did manage to speak with of our reservation team and you found them to be friendly and efficient.
Warmest regards,
Andy – Distant Journeys
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Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.