Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Damsel in a Dress Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/damsel-in-a-dress | Feefo

Dôveryhodný zákazník

3 years ago

The delivery was prompt but I only have four stars as the item wasn’t packed very tidily and was very creased on arrival. I would have expected better especially with a blouse costing so much.

Recenzie produktov

Oscar Parton

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment has become faulty in the way it has, this is not the usual quality of our garments we can assure you. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item. Kind regards,

Dátum zakúpenia: 15/05/2022

0

MR

Marion Rhodes

3 years ago

Čo povedal/-a Marion Rhodes o spoločnosti Damsel in a Dress:

Good service I would have liked a returns label. Didn’t keep the dress

I would have liked a returns label in the oackage

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I'm delighted to hear that you had a good experience with our delivery service. Have a lovely day. Kind regards,

Recenzie produktov

Hannah Lupton

Damsel in a Dress

3 years ago

Good afternoon, thank you for taking the time to provide this feedback on the Adona Lace Dress. I'm sorry to hear that you are not happy with the material or quality of the dress. This is certainly not what we expect for our high quality garments and I have now passed this on to be reviewed. I have looked into this and can see that you have received a full refund. Should you have any queries in the future at all, please do get back in touch. Kind regards.

Dátum zakúpenia: 12/05/2022

0

KB

Kathryn Baldock

3 years ago

Čo povedal/-a Kathryn Baldock o spoločnosti Damsel in a Dress:

Could be nicer

Was just ok..

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are not entirely satisfied with the service received. This is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards.

Recenzie produktov

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of the top. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Dátum zakúpenia: 12/05/2022

0

DI

Diana

3 years ago

Čo povedal/-a Diana o spoločnosti Damsel in a Dress:

This was the first time I was purchasing something online from Damsel in a Dress. The dispatch was quick and the delivery was prompt.

Recenzie produktov

Sarah

Damsel in a Dress

3 years ago

Good Afternoon Diana, Thank you for taking the time to provide feedback on your purchase of the Lynix Dress. I am happy to hear that you were pleased with the dress, but I am especially pleased at the constructive feedback as this helps us in the development of products in the future. I will refer this onto the garment tech team for future use. I do hope that this response finds you well and should you ever have any queries at all, please do get in touch. Kindest regards,

Dátum zakúpenia: 05/05/2022

0

Dôveryhodný zákazník

3 years ago

Excellent quality dresses

Easy website and ordering easy. Paid for next day delivery but came a week later. It was probably down to the delivery service. Phone call to phase eight and was sorted. Would use again.

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you have not received the next day service you paid for, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenzie produktov

Dátum zakúpenia: 08/05/2022

0

Dôveryhodný zákazník

4 years ago

Shocking lack of interest…..

Shocking lack of customer service , rung repeatedly and on hold 40 mins plus then cut off, live chat inactive and e mail returned with a standard reply not addressing the problems. … This is the...

Prečítať viac

Recenzie produktov

Dátum zakúpenia: 08/05/2022

0

JB

Janette Brayton

Cumbria

4 years ago

Čo povedal/-a Janette Brayton o spoločnosti Damsel in a Dress:

Classy skirt

Excellent service , garment well packaged , good communication

Hannah Lupton

Damsel in a Dress

3 years ago

Hi there, thank you for leaving this feedback. I'm so pleased to hear that you are happy with the service you received and that your item was well packaged. Should you have any queries in the future at all, please do get back in touch. Kind regards.

Recenzie produktov

Dátum zakúpenia: 29/04/2022

0

Dôveryhodný zákazník

4 years ago

Mixed feelings, due to extra cost probably won't use again

The item arrived on time but was so creased and crumpled I had to pay to have it professionally steam pressed, that is very disappointing.

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that, this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenzie produktov

Dátum zakúpenia: 29/04/2022

0

Dôveryhodný zákazník

4 years ago

Sizing difference

The service was good but the dress size did not fit although exactly the same as another dress I have.

Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Recenzie produktov

Dátum zakúpenia: 28/04/2022

0

Dôveryhodný zákazník

4 years ago

Check all orders before they are sent out. My dress arrived with large red pen marks on it. The communication channels need a lot of improvement, live chat didn't work, email didn't get replied to...

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Nazia Kodo

Damsel in a Dress

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenzie produktov

Dátum zakúpenia: 04/05/2022

0

Recenzie na Damsel in a Dress

Kadie Broderie TopĎalšie recenzie tohto produktu (4)Prezrieť internetové stránky o produkteThe blouse is lovely but there were lots of loose cotton strands that I had to cut off before wearing.

Adona Lace DressĎalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkteDidn’t think it was worth the money, heavy and itchy plus not a very good cut. Looked cheap.

Adalee Ruffle TopĎalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkteThe front of the top had a frill which hangs to long

Bari Printed DressĎalšie recenzie tohto produktu (5)Prezrieť internetové stránky o produkteBought dress for wedding and it will be perfect.

Leonore Leopard DressĎalšie recenzie tohto produktu (4)Prezrieť internetové stránky o produkteReally please with the dress , exactly what I wanted and sizing true.

Lara Tropical Floral DressĎalšie recenzie tohto produktu (13)Prezrieť internetové stránky o produkteBroken zip x 3 dresses and unable to resolve with a dress with a working zip

Isabella City Suit SkirtĎalšie recenzie tohto produktu (8)Prezrieť internetové stránky o produkteAlready have this skirt in blue, so decided to invest in it in black , beautifully cut , fits perfectly . Very versatile day or evening

Azalea Tassel JumpsuitĎalšie recenzie tohto produktu (8)Prezrieť internetové stránky o produkteLoved the item spoiled because so badly creased

Nina City Suit DressĎalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkteSizing wrong although same as another dress of same style.

Adie Button Detail DressĎalšie recenzie tohto produktu (6)Prezrieť internetové stránky o produkteThe dress is really quality but arrived with pen marks on the front.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?