Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

CruiseKings Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 3,121

Mr Dimelow

Overená spoločnosťou Feefo

8 years ago

Čo povedal/-a Mr Dimelow o spoločnosti CruiseKings:

Took away the stress and gave back a feel good factor

Excellent. Good communication, worked hard to get the cruise we wanted which given we needed accessible facilities in a suite cabin was not easy at fairly short notice.

Elaine

CruiseKings

8 years ago

Dear Mr Dimelow, thank you for taking the time and trouble to leave us a review. Its good to know that Kerry was able to get you exactly what you needed so you can enjoy a stress free holiday.

Elaine Graham

Customer Experience Manager

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 years ago

Attention to detail to ensure you receive the exact holiday you want.

Attention to detail to ensure what’s booked is exactly what’s required. Like the personal touch.

Elaine

CruiseKings

8 years ago

Thank you for taking the time to give us your comments. Its great to read that Elizabeth met your requirements both in terms of the holiday and service.

Elaine Graham

Customer Experience Manager

Ms Jones

Overená spoločnosťou Feefo

8 years ago

Čo povedal/-a Ms Jones o spoločnosti CruiseKings:

All above sea

Cruise Kings were responsive, informative & competitive. Booking was easy and the cruise consultant was warm, friendly and helpful.

Elaine

CruiseKings

8 years ago

Dear Ms Jones, thanks for taking time out to give us such a positive review. We do have a reputation for being knowledgeable about all things cruise and we will always give you the best price that we can. Your comments about Morag who made your booking are lovely, I will pass them on to her.

Elaine Graham

Customer Experience Manager

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 years ago

I thought this survey only takes a minute

Mr Smith

Overená spoločnosťou Feefo

8 years ago

Čo povedal/-a Mr Smith o spoločnosti CruiseKings:

Very helpful lady. Did what she said she would do

Elaine

CruiseKings

8 years ago

Dear Mr Smith, thank you for your kind comments. The lady in question was Morag, I will pass your comments on to her.

Elaine Graham

Customer Experience Manager

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 years ago

Very helpful and knowledgeable. Got a really good deal with the lowest price anywhere

Elaine

CruiseKings

8 years ago

Thank you for your feedback. We will always try and get you the lowest price that we can. Have a very happy holiday.

Elaine Graham

Customer Experience Manager

Mrs Bromley

Overená spoločnosťou Feefo

8 years ago

Čo povedal/-a Mrs Bromley o spoločnosti CruiseKings:

Supportive and helpful

This is our first cruise and Zoe was really helpful with guidance and suggestions.

Elaine

CruiseKings

8 years ago

Dear Mrs Bromley, thank you for your comments. I will pass these on to Zoe.

Elaine Graham

Customer Experience Manager

Mr Fraser

Overená spoločnosťou Feefo

Dunfermline

8 years ago

Čo povedal/-a Mr Fraser o spoločnosti CruiseKings:

When booking a cruise, it’s always Cruise Kings for us

Due to unforeseen circumstances, we had to cancel lour original booking made through Cruise Kings, and hoped that we would be able to get a last minute booking to replace the booking which we had to...

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Elaine

CruiseKings

8 years ago

Dear Mr Fraser, thank you for taking the time and trouble to give us your feedback about our service. We are always happy to help whatever your circumstances and I am glad that we were able to get you another holiday so quickly.

Elaine Graham

Customer Experience Manager

Mrs Tyers

Overená spoločnosťou Feefo

Wigston

8 years ago

Čo povedal/-a Mrs Tyers o spoločnosti CruiseKings:

Amazing service booking Mekong trip

I rang to ask about a Viking river cruise going the Danube but ended up booking a cruise down the Mekong river. The gentleman Ray was so helpful, answered all my questions and was very efficient. He...

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Elaine

CruiseKings

8 years ago

Dear Mrs Tyers, thank you for your feedback. I am glad that Ray was so helpful in helping you with such a special trip, I will pass your comments on.

Elaine Graham

Customer Experience Manager

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 years ago

Excellent Service

We have used them before and they always are reliable

Elaine

CruiseKings

8 years ago

Thank you for taking the time to leave us a review. We look forward to you booking with us again.

Elaine Graham

Customer Experience Manager

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na CruiseKings

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?