Not enough clear info available . I submitted form to request more detail about cover for my spouse as an additional driver.
Poor and slow response
Charli
Cover4Rentals
9 months ago
Hi there,
Thank you for your feedback. I am sorry to hear that you are unhappy and feel that the policy information available is not clear on the coverage you require for additional drivers.
If there is any aspect of cover you may be unclear of, we have a Contact Form and Live Chat facility available where one of our agents can answer any questions.
I understand you submitted a contact form on 14/12/2025, which we did respond to within the 2 working day time frame we advise.
Should you have any further query, please contact us on, https://cover4rentals.com/app/contact-us
Kind regards,
Chloe
0
Sprístupniť
MS
Michael Strevens
Overená spoločnosťou Feefo
9 months ago
Čo povedal/-a Michael Strevens o spoločnosti Cover4Rentals:
Excellent response
0
Sprístupniť
AS
Andrew Shilvock
Overená spoločnosťou Feefo
ESP
9 months ago
Čo povedal/-a Andrew Shilvock o spoločnosti Cover4Rentals:
Easy Excess Cover
easy to use website and a good price
0
Sprístupniť
AO
Arthur John Osborne
Overená spoločnosťou Feefo
9 months ago
Čo povedal/-a Arthur John Osborne o spoločnosti Cover4Rentals:
Confused
Policy said I could "Rent in Spain" but I want to rent in UK !!
Sent email to Customer Service but no reply
Charli
Cover4Rentals
9 months ago
Hi Arthur,
Thank you for your feedback, I'm sorry to hear that you are unhappy and have been confused by the cover.
You are covered for rentals made within the UK, as per your selected territorial limit.
As you have selected our Gold cover you are also able to rent in your country of residence which would be Spain. You are not limited to only renting vehicles in Spain.
I can see that my colleague Hannah did reply to your Contact Form on the 12th December.
Kind regards,
Charli
AO
Arthur John Osborne
9 months ago
I need a full refund
0
Sprístupniť
BV
Bernardo van der Vyver
Overená spoločnosťou Feefo
9 months ago
Charli
Cover4Rentals
9 months ago
Hi Bernado,
Thank you for your feedback. I am sorry to hear that you are unhappy.
So we can get further clarification and understand the situation, please provide further details of what has occurred through our contact form online and one of our agents would be happy to investigate this for you - https://cover4rentals.com/app/contact-us
Kind regards
Charli
0
Sprístupniť
MK
Michael Thoms Kennedy
Overená spoločnosťou Feefo
9 months ago
0
Sprístupniť
NS
Nitan Sehgal
Overená spoločnosťou Feefo
9 months ago
Charli
Cover4Rentals
9 months ago
Hi Nitan,
Thank you for your feedback. I am sorry to hear that you are unhappy.
So we can get further clarification and understand the situation, please provide further details of what has occurred through our contact form online and one of our agents would be happy to investigate this for you - https://cover4rentals.com/app/contact-us
Kind regards
Charli
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
9 months ago
Was easy, happy with policy.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
9 months ago
Very good
0
Sprístupniť
AN
ANASTASIOS
Overená spoločnosťou Feefo
GRC
9 months ago
Čo povedal/-a ANASTASIOS o spoločnosti Cover4Rentals:
No stress to travel using rental cars...!!!
I made two claims for excess damage during two rental vehicle periods and I got the charged amounts back after 1 month. The procedure to fill the claim using the wedsite was easy since you have...
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.