Budget car hire debited me for “damage” to a rental car at Taormina airport. I asked American Express to query the charge which they did. I advised Cover4Rentals of the situation. Ultimately Budget...
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0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Good Value and effective
Good value policy. Sadly had to claim but settled with no issues in 5 working days
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Radio silence about a claim
Broken promises. Made a claim. which was not made very easy, told that a case worker would review the claim and contact but 3 weeks on I have heard NOTHING
Charli
Cover4Rentals
2 years ago
Hi there,
Thank you for your feedback, I'm sorry to hear that you are unhappy with the claim process and our response times.
We have recently started using a new claim system which is experiencing issues, we are looking to get these resolved. This is influencing our Claims Handling process.
I can see that my colleague has emailed you this morning confirming that your claim has been approved, and settlement of this has been sent today.
We apologise for any inconvenience that this has caused.
Kind regards,
Charli
Dôveryhodný zákazník
2 years ago
Thank you for your prompt response
0
Sprístupniť
MA
Mr Asparagus
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Mr Asparagus o spoločnosti Cover4Rentals:
Website was easy to use and price was good. The value of this service is only really able to be reviewed if a claim is made. As I didn't need to claim I have no idea what the service would be like...
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0
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JH
Joel Hargreaves
Overená spoločnosťou Feefo
London
2 years ago
Čo povedal/-a Joel Hargreaves o spoločnosti Cover4Rentals:
Slow service
Terribly slow service.been waiting for over a month for case to be solved and barely heard a word from c4r!
Charli
Cover4Rentals
1 year ago
Hi Joel,
Thank you for your feedback, I'm sorry to hear that you're unhappy with the claim experience.
We have a new claim system which I understand you had an upload issue with. This matter has been reported to IT.
I can see we received your initial claim submission on the 18th September 2024, however we needed some further documentation. I can see that your claim has now been settled on the 11th October and hope this matter is therefore resolved.
Kind regards,
Charli.
0
Sprístupniť
AL
Alison
Overená spoločnosťou Feefo
France
2 years ago
Čo povedal/-a Alison o spoločnosti Cover4Rentals:
Great idea
I haven't had to use your services yet but the fact that I know I'm covered if I have any damage on my hire car is a big relief.
0
Sprístupniť
VB
Vic Bennett
Overená spoločnosťou Feefo
Dundee
2 years ago
Čo povedal/-a Vic Bennett o spoločnosti Cover4Rentals:
Easy to apply for the policy.
Thankfully I did not have to use the policy so really difficult to make any comments.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.