I thought the service was excellent. Kept us updated on waiting times and even gave us a like for like loan table to ensure we had a table for Christmas. Just so happens that our table came in time...
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Recenzie produktov
Dátum zakúpenia: 09/11/2017
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cousins Furniture:
Very established Highly Recommended. Professional Friendly Very Experienced Staff. Really nice cosy wam comfortable layouts over 2 floors. Have their own restaurant upstairs also. All Furniture,...
I have had the worst experience from Cousins Manchester. It all started when I went to buy a couch. We found something we liked and asked for the stock status and was told that it would be available...
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Hannah Nielen-Groen
Cousins Furniture
8 years ago
Thank you for taking the time to leave us feedback, we do appreciate it.
We are sorry that there were issues with your order. Looking at your order it appears that the sofa that was in stock at the time you placed the order was damaged, and we can only apologise that you were not kept informed of the progress of your order.
In order to fulfil your order with two sofas in new condition we needed to wait for stock to arrive from our supplier. The two sofas were then due to arrive into stock within 2 weeks of each other and as delivery to you was completed by a specialist furniture courier company it would have been impractical to send them separately when they arrived. We are sorry if this was not explained to you.
Once again, thank you for taking the time to leave us feedback.
Dátum zakúpenia: 23/09/2017
1
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
8 years ago
I found the customer service to be good. A few things that let them down we’re on my first visit to the store (which was a Thursday night) I was wondering around for over 20 minutes before I saw...
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Dátum zakúpenia: 01/10/2017
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cousins Furniture:
I was slightly concerned after reading lots of negative Google reviews but I'm pleased to say that we had a very positive experience. The salesman Nigel was really helpful and assisted us in...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Once again, thank you for taking the time to leave us feedback.