Poor service calls not returned email unanswered, and took a long letter explaining how I had been messed around to finally receive an acknowledgement and an apology.
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We are sorry that you experienced issues with your order and can only apologise for this.
Having looked into your order it appears that you received a discount to your order as a gesture of goodwill due to the issues that did occur with your order.
We hope that this experience will not prevent you from shopping with us again in the future.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.
Dátum zakúpenia: 10/11/2016
1
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cousins Furniture:
Staff at Warwick Road branch .Amazing service especially Yvonne Rochelle sales lady .so professional went above and beyond to help me.Thank you so much for you time and effort. Credit to Cousons...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We hope that this experience will not prevent you from shopping with us again in the future.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.