Bad attitude of the sales person in store. They didn't lower the price we paid for our two chairs, after the price went down again in their latest sale. Shopped with them for years, but wouldn't use...
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Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We do appreciate it.
We are sorry that you are unhappy with the service you received in store. Unfortunately, once a sale has been finalised the sales staff are not authorised to change the prices.
We are sorry that you have made the decision not to shop with us again in the future and sincerely hope you will reconsider.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.
Dátum zakúpenia: 02/02/2017
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
9 years ago
Excellent service & value
Dátum zakúpenia: 29/01/2017
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
9 years ago
amazing CS!
Recenzie produktov
Dátum zakúpenia: 30/12/2016
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
wolverhampton
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cousins Furniture:
Product fine, delivery men brilliant, customer service staff challenging and need to be trained that they are there for the customers benefit not the other way round.
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback; we do appreciate it.
We are glad you were pleased with our delivery team and have passed your comments regarding our customer service staff along to the relevant people to help improve our service in the future.
Once again, thank you for taking the time to leave us feedback and we hope you will shop with us again in the future.
Recenzie produktov
Dátum zakúpenia: 05/12/2016
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Northwich
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cousins Furniture:
The sales assistant (Liam) was thorough, courteous helpful and polite during our initial visit to look at 3 piece suites. The product we finally ordered was delivered in the timescale specified and...
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Dátum zakúpenia: 28/12/2016
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Corfu Greece via Bedfordshire transport company
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cousins Furniture:
Sales staff contacted the supplier and managed to get my furniture earlier than lead time. Well supported by their office who arranged a bank transfer payment. Delivery was spot on time and really...
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Recenzie produktov
Dátum zakúpenia: 20/01/2017
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cousins Furniture:
We purchased some accessories for our home and were pleased with the quality and appearance of the merchandise. It was trendy and distinctive and added a touch of elegance to the home.
Great delivery, great items - hadn't seen them in store so just ordered online (bit if a risk I know) but absolutely delighted with the quality and the look
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
