Great, advised well, clear communication.
Fast communication.
Only in one stay Contours apparently did not book our dog, which made it a reserved reception.
Cass
Contours Holidays
1 year ago
We're pleased to hear you enjoyed your holiday and that the majority of our arrangements worked out flawlessly, and apologise for the issue with your missed dog-friendly booking. If you'd be willing to provide any extra information about that via the in-depth feedback form on our website, we'd be very grateful. Thanks very much for writing a review.
Recenzie produktov
Cass
Contours Holidays
1 year ago
We're glad to hear you enjoyed Hadrian's Wall Path, and will certainly look into the issue with your dog on one night. Thanks very much for leaving a review.
Dátum zakúpenia: 31/12/2024
0
Sprístupniť
ND
Nicholas Denny
Overená spoločnosťou Feefo
1 year ago
Čo povedal/-a Nicholas Denny o spoločnosti Contours Holidays:
Contours provided all the information we required in good time and modified the arrangements to suit us. All lifts, baggage transfers and accommodation went smoothly.
Cass
Contours Holidays
1 year ago
Thanks very much for writing a review. We're so glad to hear you enjoyed your Great Glen Way walk and that everything went to plan.
Recenzie produktov
Nahrané médiá
Zobraziť všetky médiá (1)
Cass
Contours Holidays
1 year ago
Thank you for your thoughtful depiction of the Great Glen Way, which I'm sure prospective walkers will appreciate! We are also big fans of the views from the high routes, although it's always good to have the low routes as backups.
Dátum zakúpenia: 13/11/2024
0
Sprístupniť
AG
Andy G
Overená spoločnosťou Feefo
Fareham
1 year ago
Čo povedal/-a Andy G o spoločnosti Contours Holidays:
Excellent level of detail in route and daily planning. Good standard of accommodation used throughout.
Cass
Contours Holidays
1 year ago
That's great to hear! Thanks for leaving a review.
Recenzie produktov
Nahrané médiá
Zobraziť všetky médiá (2)
Cass
Contours Holidays
1 year ago
Thank you for this informative depiction of the Great Glen Way. We're pleased to hear you enjoyed the route! For any prospective walkers curious about the final point concerning the distance between Inverness and Drumnadrochit, our GGW3 itinerary makes this exact change and splits that long day down the middle.
Dátum zakúpenia: 27/08/2024
0
Sprístupniť
PD
Paul Day
Overená spoločnosťou Feefo
1 year ago
Čo povedal/-a Paul Day o spoločnosti Contours Holidays:
Incorrect location details for several accomodations. No advice for getting home
Cass
Contours Holidays
1 year ago
Thank you for your honest feedback on your holiday; we very much regret to hear it wasn't a good experience. I see you've submitted our more in-depth feedback form on our website, which we will absolutely take on board as we review the trail. Thank you for that extra information, and someone will be in touch soon.
As an aside about travel to and from the trail, this info can be found on our website under the "Travel info" tab after selecting a tour. I hope this is helpful for anyone seeking out those details.
Recenzie produktov
Cass
Contours Holidays
1 year ago
We’re deeply sorry to hear that the Tamara Coast to Coast Way fell so short of expectations. We have received your in-depth feedback form and will be in touch soon.
They tailored the walk to suit us as we had already done a part.
Excellent information pack and accommodation
Had a communication issue that required contacting the emergency contact number - this...
Prečítať viac
Cass
Contours Holidays
1 year ago
We're glad to have adjusted the Offa's Dyke Path to complement your last walk here, and pleased to hear our emergency line sorted out your issue on the trail. Thanks very much for leaving a review.
Recenzie produktov
Cass
Contours Holidays
1 year ago
That's great to hear. Thanks for writing a review.
Couldn’t fault the service. All the accommodation was either good or great. The baggage transfers were seamless and the information provided before going was perfect. I loved the experience. There is...
Prečítať viac
Cass
Contours Holidays
1 year ago
Thank you very much for the recommendation and for trusting us with your walking holidays! We're glad you enjoyed the Gower Coast Path. Thanks for leaving a review.
Recenzie produktov
Cass
Contours Holidays
1 year ago
Thank you very much for taking the time to write a review of the Gower Coast Path.
Dátum zakúpenia: 07/08/2024
0
Sprístupniť
AW
Anne Wilkinson
Overená spoločnosťou Feefo
1 year ago
Čo povedal/-a Anne Wilkinson o spoločnosti Contours Holidays:
Very reliable and good accommodation.
Cass
Contours Holidays
1 year ago
We'll glad to have supplied a great holiday. Thanks for your review.
Recenzie produktov
Cass
Contours Holidays
1 year ago
Thanks for rating the dog-friendly St Cuthbert's Way.
Dátum zakúpenia: 14/02/2025
0
Sprístupniť
SH
Sheelagh Hughes
Overená spoločnosťou Feefo
Mid Wales
1 year ago
Čo povedal/-a Sheelagh Hughes o spoločnosti Contours Holidays:
The early discussion about what we wanted from our holiday was very good and there were useful suggestions made.
The reps of Contours are knowledgeable and everything went to plan.
One suggestion...
Prečítať viac
Cass
Contours Holidays
1 year ago
Thanks very much for your review. Our customer service team definitely know what they're talking about! Your suggestion to walk on to Berwick on Tweed is a very practical one for anyone walking St Oswald's Way in reverse, and can be achieved by also reversing the last day of the Forth to Farne Way (should any prospective reverse walkers want to add this to their itinerary!)
Recenzie produktov
Cass
Contours Holidays
1 year ago
We're sorry to hear you found St Oswald's Way (Reverse) lacklustre. The trail is indeed harder to navigate than some, borrowing some waymarkers from other long distance walks as it isn't itself a National Trail. We're glad you enjoyed the coastal section and that our service worked well for you.
Contours Holidays specialises in organising and delivering unforgettable adventures across the UK countryside. We support walkers and trail runners of all ages and abilities in discovering the very best rural trails in England, Scotland and Wales, utilising our expert knowledge and offering an unrivalled range of self-guided tours to choose from and customise.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Contours Holidays specialises in organising and delivering unforgettable adventures across the UK countryside. We support walkers and trail runners of all ages and abilities in discovering the very best rural trails in England, Scotland and Wales, utilising our expert knowledge and offering an unrivalled range of self-guided tours to choose from and customise.