Got the predelivery call, time was also spot on and delivery was on the spot - superb.
Coals2U
Coals2U
11 years ago
Thanks for your great review of Coals2U. We're really pleased that you're happy with your Premium House Coal, and that it's performing so well for you. Hope to see you again soon!
Warm Regards
Rebekah
We're sorry that you've had a bad experience with your order. We attempted delivery on the 28th and left a card, though we were pleased to hear that your delivery arrived safely on the 2nd, and would like to apologise for the initial delay which was due to a shortage of stock. Thanks for taking the time to leave your feedback and we hope to see you again soon.
Warm Regards
Rebekah
Dátum zakúpenia: 11/08/2015
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 years ago
Delivery always on time, and Adam the delivery man is very helpful.
Really good web site although maybe could do with a bit more info on the products as times have changed and it was either coal large or small years ago but two men arrived with delivery extremely...
Three dates given for the coal delivery, two were missed completely, with no updates whatsoever, I had to do all the chasing.
Coals2U
Coals2U
11 years ago
Please accept our apologies for your missed delivery dates, and thank you for taking the time to leave your feedback. We're always working to improve our service and your comments help us highlight where these improvements are necessary. We hope you'll give us another chance in the future.
Warm Regards
Rebekah
When ordering it is easy to find the information one needs to make the appropriate choice. The service seems to be orientated thoughtfully around the customer, and the delivery men have proved to be...
Prečítať viac
Recenzie produktov
Dátum zakúpenia: 10/08/2015
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 years ago
Delivery arrived within promised timescales and was stacked neatly.
Recenzie produktov
Dátum zakúpenia: 11/08/2015
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 years ago
great service
Recenzie produktov
Dátum zakúpenia: 11/08/2015
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
11 years ago
Good web site. Phone 24hrs previous. Delivered on arranged day.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
