You must give at least 48 hours notice of delivery. You must not disobey delivery instructions. I had to drag the bags to the back terrace - I am 89 years old. e mailed , asking for compensation...
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Recenzie produktov
Dátum zakúpenia: 16/09/2022
0
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WC
William Cullen
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a William Cullen o spoločnosti Coals2U:
Didn't load the coal in the bunker and didn't leave the logs under the car port
servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thanks for your feedback, you can always leave us delivery instructions on your order when placing online and the driver will know where to leave the products.
Recenzie produktov
Dátum zakúpenia: 12/09/2022
0
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MW
Michael Watts
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Michael Watts o spoločnosti Coals2U:
I had a series of notifications that the unprecedented demand for their smokeless coal meant that my delivery would be delayed. Given that I wouldn’t be burning that coal until cold weather arrives...
Ordered on 5th September. They said they were busy and had a 10 working day lead time. Delivery was made over a month after ordering in October. Easier to go to my local hardware shop so I won’t be...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thank you for your feedback, apologises for any delay on delivery we are working as best we can to get orders out on a timely manner.
Product is fine but took an age to arrive, then on delivery day, no phone call to say driver was here, didn't bother ringing the doorbell, just dumped in a pile next to the gate. Luckily the dog...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
You would have had an email the day before delivery to confirm the date, and if they is a certain place you would like your order leaving you can always leave delivery instructions where to place it.
Dátum zakúpenia: 18/09/2022
0
Sprístupniť
JP
Jacqueline Phillips
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Jacqueline Phillips o spoločnosti Coals2U:
Excellent service, delivery was placed at the top of our long drive as requested. Very polite and friendly staff. Delivered on the day they quoted.
Recenzie produktov
Dátum zakúpenia: 04/09/2022
0
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ID
Ian Dawson
Overená spoločnosťou Feefo
South London
3 years ago
Čo povedal/-a Ian Dawson o spoločnosti Coals2U:
They had previously reported delays with their usual delivery times - but they delivered when they said they would on the day.
And it was placed in safe storage, which I appreciated as I'd just...
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Recenzie produktov
Dátum zakúpenia: 05/09/2022
0
Sprístupniť
SA
susan Angrave
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a susan Angrave o spoločnosti Coals2U:
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.