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Recenzie na Co-op Funeralcare

The UK's largest Funeral Director with over 1,000 Funeral Homes and the leading provider of Funeral Plans.

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Co-op Funeralcare už nie je aktívnym zákazníkom spoločnosti Feefo
Zobrazujú sa všetky recenzie v počte 2,074
Dôveryhodný zákazník
8 years ago
Dátum zakúpenia: 27/02/2017
Very good
To get the funeral I won'ted was easy to do on line
TC
Trusted Customer
Surrey
8 years ago
Dátum zakúpenia: 24/02/2017
Čo povedal/-a Trusted Customer o spoločnosti Co-op Funeralcare:
It was so easy to choose a plan and the cost was very competitive to others...
It was so easy to choose a plan and the cost was very competitive to others I had looked at. I chose the Co-op plan because it gave that little bit more than others and I feel that I can trust the...

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TC
Trusted Customer
8 years ago
Dátum zakúpenia: 23/02/2017
Čo povedal/-a Trusted Customer o spoločnosti Co-op Funeralcare:
Good service by Co-op Funeralcare
Great all done now
TC
Trusted Customer
8 years ago
Dátum zakúpenia: 28/02/2017
Čo povedal/-a Trusted Customer o spoločnosti Co-op Funeralcare:
The website was user friendly and informative which resulted in a straightf...
The website was user friendly and informative which resulted in a straightforward transaction.
Dôveryhodný zákazník
8 years ago
Dátum zakúpenia: 24/02/2017
Easy to fill in
well laid out easy to follow. glad that I can put in more detail later.
TC
Trusted Customer
Preston
8 years ago
Dátum zakúpenia: 27/02/2017
Čo povedal/-a Trusted Customer o spoločnosti Co-op Funeralcare:
Funeral Care with emphasis on the care.
From sending for a brochure on-line, to visiting my local Funeralcare shop, thankyou, thankyou Caroline Collins, to applying for a care plan on-line the whole process was excellent. The day after I'd...

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TC
Trusted Customer
8 years ago
Dátum zakúpenia: 25/02/2017
Čo povedal/-a Trusted Customer o spoločnosti Co-op Funeralcare:
website poor
Website very very poor took me a week to get my head round it
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Co-op Funeralcare Client Service Team
Co-op Funeralcare
8 years ago
Hi

We know we can do better with our funeral plan website and we're currently working on a new one. Would you like to be part of the research and testing team to help us make improvements?
TC
Trusted Customer
8 years ago
Coop contacted me reguarding my feedback and asked me to give some assistance on how to improve the experience, gave me three options of how to do this . none relevant?
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Co-op Funeralcare Client Service Team
Co-op Funeralcare
8 years ago
This would be something new. We'd love to speak to you directly for your feedback to help us make improvements. If you're happy to do this please reply back here to say that is ok, and I can arrange someone to give you a call or email from the details we hold for you.

Jason
TC
Trusted Customer
8 years ago
Unbelievable. No time to keep this up I'll just rollover eh.
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Co-op Funeralcare Client Service Team
Co-op Funeralcare
8 years ago
Hi

I'm sorry you didn't feel that us offering to contact you to ask for feedback and help in improving our website was not suitable for you

regards
Jason
TC
Trusted Customer
8 years ago
I did explain in an earlier mail that I am a little deaf and and don't like using the phone .
Dôveryhodný zákazník
8 years ago
Dátum zakúpenia: 28/02/2017
Excellent service by Co-op Funeralcare
Ease of purchase and help from telephone line help desk
Dôveryhodný zákazník
8 years ago
Dátum zakúpenia: 26/02/2017
Excellent service by Co-op Funeralcare
It was very easy to do and gave me all I needed
TC
Trusted Customer
8 years ago
Dátum zakúpenia: 24/02/2017
Čo povedal/-a Trusted Customer o spoločnosti Co-op Funeralcare:
easy signup
at first i had trouble trying to get myself and the wife signed up for the pay in full funeral, after 3 attempts i phoned the helpline help, and the young lady put me stright with no poblem , i had...

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O spoločnosti Co-op Funeralcare
Each funeral is different, and every person unique. This belief is at the centre of what we do, and the way that we work. We take great pride in offering a professional, caring and sensitive service to you, when you are confronted with the death of someone you love. We are also the UK's leading provider of pre-paid Funeral Plans. Unlike most other Funeral Plan providers, we promise to cover all the costs of the services included in your chosen burial or cremation plan. Some providers only provide a contribution towards third party costs. We don’t think this is fair, which is why our Funeral Plans are fully guaranteed. Whatever your requirements, you’re in safe hands with our caring and dedicated team who are there to support you 365 days a year, 24 hours a day, 7 days a week. You can call us any time on 0800 088 4883. Or visit our website to find your nearest Funeral Home.
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1 Angel Square, Manchester, Greater Manchester, M60 0AG, United Kingdom
Prečo veriť recenziám Feefo?

O spoločnosti Co-op Funeralcare
Each funeral is different, and every person unique. This belief is at the centre of what we do, and the way that we work. We take great pride in offering a professional, caring and sensitive service to you, when you are confronted with the death of someone you love. We are also the UK's leading provider of pre-paid Funeral Plans. Unlike most other Funeral Plan providers, we promise to cover all the costs of the services included in your chosen burial or cremation plan. Some providers only provide a contribution towards third party costs. We don’t think this is fair, which is why our Funeral Plans are fully guaranteed. Whatever your requirements, you’re in safe hands with our caring and dedicated team who are there to support you 365 days a year, 24 hours a day, 7 days a week. You can call us any time on 0800 088 4883. Or visit our website to find your nearest Funeral Home.