Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Chums

MF

Mr Collin Flintoff

Overená spoločnosťou Feefo

GBR

14 days ago

Čo povedal/-a Mr Collin Flintoff o spoločnosti Chums:

Shame good product but infested

Service was reasonable. It was the state of a good quality product that was the problem with the insect infestation that was going onto the bed.

Karen

Chums

11 days ago

Thanks for your feedback. It was lovely to speak with you today to discuss your review. I understand that you felt unable to use the items due to an insect infestation within the packaging, and I appreciate how concerning and disappointing this must have been. Please accept our sincere apologies for the distress and inconvenience caused. We take reports of this nature very seriously and as discussed with you, we have logged the matter with our Warehouse Manager for further investigation. Following our initial checks, we can confirm that there have been no reported issues with the stock currently held, and the products we obtain and supply have been found to be free from any similar concerns. Thank you for bringing this matter to our attention. Your feedback is invaluable in helping us maintain the high standards our customers expect. If you need any further help please get in touch.

Recenzie produktov

Karen

Chums

11 days ago

Thanks for your feedback. It was lovely to speak with you today to discuss your review. I understand that you felt unable to use the items due to an insect infestation within the packaging, and I appreciate how concerning and disappointing this must have been. Please accept our sincere apologies for the distress and inconvenience caused. We take reports of this nature very seriously and as discussed with you, we have logged the matter with our Warehouse Manager for further investigation. Following our initial checks, we can confirm that there have been no reported issues with the stock currently held, and the products we obtain and supply have been found to be free from any similar concerns. Thank you for bringing this matter to our attention. Your feedback is invaluable in helping us maintain the high standards our customers expect. If you need any further help please get in touch.

Dátum zakúpenia: 05/09/2026

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

14 days ago

Ordering on line very easy

Anirudh

Chums

4 days ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Recenzie produktov

Dátum zakúpenia: 05/09/2026

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

14 days ago

Excellent

Excellent product and delivery

Anirudh

Chums

4 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Recenzie produktov

Dátum zakúpenia: 05/09/2026

0

MC

Mrs Pauline Champion

Overená spoločnosťou Feefo

GBR

14 days ago

Čo povedal/-a Mrs Pauline Champion o spoločnosti Chums:

Quick

Karen

Chums

12 days ago

We truly appreciate your positive feedback, thank you for your custom.

Recenzie produktov

Karen

Chums

12 days ago

Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and credited back to your original method of payment. If you need any further help please get in touch.

Dátum zakúpenia: 05/09/2026

0

ME

Mrs Margaret Ellis

Overená spoločnosťou Feefo

GBR

14 days ago

Čo povedal/-a Mrs Margaret Ellis o spoločnosti Chums:

Cosy and warm

Once my order went through it was delivered very promptly.

Anirudh

Chums

4 days ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Recenzie produktov

Dátum zakúpenia: 04/09/2026

0

MC

Mr Kenneth Clarke

Overená spoločnosťou Feefo

GBR

14 days ago

Čo povedal/-a Mr Kenneth Clarke o spoločnosti Chums:

getting ready for my next order for winter!!

very good as always always arrive when stated.

Anirudh

Chums

4 days ago

We are grateful that you took the time out to leave us this positive review.

Recenzie produktov

Dátum zakúpenia: 04/09/2026

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

14 days ago

Items good value, service a bit disappointing.

Not very happy being told that as I had already changed a order they couldn’t do it again, I did start another order but certainly did not complete or send.

Anirudh

Chums

4 days ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Recenzie produktov

Dátum zakúpenia: 01/09/2026

0

MW

Mr James Walker

Overená spoločnosťou Feefo

14 days ago

Čo povedal/-a Mr James Walker o spoločnosti Chums:

n/a

vg

Anirudh

Chums

4 days ago

We are grateful that you took the time out to leave us this positive review.

Recenzie produktov

Dátum zakúpenia: 02/09/2026

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

14 days ago

Good product poor dispatch.

Not good for postage. Sent to the wrong address and had to be forwarded on.

Helen

Chums

12 days ago

Thank you for your feedback. We're pleased to hear that you are happy with the product, but we're very sorry to learn of the delivery issues you experienced. We understand how frustrating it must have been for your parcel to be sent to the wrong address and then have to be forwarded on before reaching you. Please accept our apologies for the inconvenience caused. We appreciate you bringing this to our attention and will ensure your comments regarding the dispatch and delivery service are passed on to the relevant team for review. Thank you for your patience, and we hope this experience will not deter you from shopping with us again in the future.

Recenzie produktov

Dátum zakúpenia: 04/09/2026

0

MD

Mr Andrew Duncan

Overená spoločnosťou Feefo

GBR

14 days ago

Čo povedal/-a Mr Andrew Duncan o spoločnosti Chums:

could not ask for more

ideal

Anirudh

Chums

4 days ago

We are grateful that you took the time out to leave us this positive review.

Recenzie produktov

Dátum zakúpenia: 04/09/2026

0

Recenzie na Chums

Pegasus Cotton Cargo Style TrouserĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat fit. Very comfortable. Very pleased with this item

Pegasus Hidden Stretch Waist Jean With FREE BeltĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Cotton Front Fastening Magic BraĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteToo many hooks and eyes

Supersoft Plain Dyed Flannelette Fitted Sheet by BelledormĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI love these sheets. They are lovely and soft and the fitted sheet fits perfectly. A great buy.

Pegasus Hidden Stretch Waist Jean With FREE BeltĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktevery comfortable allow you to bend and move especially as you get older! I find.

Jersey TwinsetĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLiked it very much, fitted well, only set back when washed in machine it drys up very creased, haven’t ironed it yet so hope it stays in shape.

Pegasus Hidden Stretch Waist Jean With FREE BeltĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktegood fit, good price, comfortable to wear.

Textured Marl Knit Zip CardiganĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWarm and comfortable. Nice fit. Excellent quality. Excellent value for money.

Pegasus Leather Wide Fit Slip On Moccasin ShoesĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktePerfect fit, no problems

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?