When first purchasing this policy it was explained well so knew what was covered.
Rachelle
CHU Underwriting Agencies
4 years ago
We are so glad that the process was easy to follow and seamless. Thank you for your feedback.
0
Sprístupniť
BL
BODY CORPORATE FOR DORINDA LANE
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a BODY CORPORATE FOR DORINDA LANE o spoločnosti CHU Underwriting Agencies:
very happy
yes I would
Rachelle
CHU Underwriting Agencies
4 years ago
Wonderful feedback, thank you.
0
Sprístupniť
DT
DR. MICHAEL TAN
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a DR. MICHAEL TAN o spoločnosti CHU Underwriting Agencies:
Very simple and efficient service. The online payment system also worked seamlessly
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Michael, we truly appreciate you taking the time to let us know this feedback. Please reach out if you need anything else in the future.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 years ago
Helpful advice and good service
Rachelle
CHU Underwriting Agencies
4 years ago
Thank you!
0
Sprístupniť
BS
Body Corporate for Gleneagle Community Title Scheme 7011
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a Body Corporate for Gleneagle Community Title Scheme 7011 o spoločnosti CHU Underwriting Agencies:
We are happy with all.
Rachelle
CHU Underwriting Agencies
4 years ago
This is great feedback, thank you.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 years ago
Very efficient in all aspects of Landlord Insurance from general inquiries to claims
Rachelle
CHU Underwriting Agencies
4 years ago
We are so glad to hear about your seamless end to end experience.
0
Sprístupniť
RO
Rob
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a Rob o spoločnosti CHU Underwriting Agencies:
In a few words - responsive and understanding.
I almost gave 5 stars. I am a long term customer and have noticed a significant improvement in customer service, particularly in renewing landlord insurance.
As your records show i have 3 properties...
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Rachelle
CHU Underwriting Agencies
4 years ago
Thank you for your feedback Rob, this is wonderful news. We will pass it on to our customer service team who are always striving to give the best possible service to our customers.
RO
Rob
4 years ago
No new comments are required in this circumstance.
As i have said - keep up the good work. Rob
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 years ago
Helpful and courteous service
Vicky, who looked after my enquiry, was extremely helpful and courteous and provided an easy solution. All done quickly and efficiently.
Rachelle
CHU Underwriting Agencies
4 years ago
Thank you! We will pass this feedback on to Vicky and her team.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 years ago
Poor communication and action.
They should move more quickly, I was transferred from one person to another, it's very difficult to get through to someone if they don't listen. I made an appointment to speak to someone and when I...
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Vicki
CHU Underwriting Agencies
4 years ago
Hi
We are sorry that your recent experience with CHU didn’t match your expectations. We would love to speak to you to find out more so that we can deliver a better experience next time. We would appreciate if you could email your contact details and preferred contact times to feedback@chu.com.au
Thank you for your review.
Regards
Vicki
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 years ago
Unwarranted Increase in Premium
Generally all ok, except the very high percentage hike in the premium.
Vicki
CHU Underwriting Agencies
4 years ago
Hi Multiple factors are taken into consideration when premiums are increased. Without having the policy details I'm unable to provide anything more specific which could have impacted the premium. If you could email: sales@chu.com.au marked to my attention with the plan number, policy number of full address, I can review further.Regards Vicki
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.