Thank you for your comments. We have spoken to the supplier, Steens, with regards to your comments and they have recommended to double check all the fittings to ensure they are tight enough to see if this resolves the "wobble" issue. We hope this helps.
Dátum zakúpenia: 12/07/2015
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Sprístupniť
TC
Trusted Customer
West yorkshire
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Childrens Bed Shop:
Just a warning about the lack of aftercare, I've spent nearly 7 weeks trying to return a Steen Hi-Sleeper bed as it's really unstable and noisy. Despite photos and videos the general response is '...
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Catherine
Childrens Bed Shop
10 years ago
We appreciate your feedback, but we wish to advise that this issue is currently being looked into by our management team, and there is an ongoing investigation with the supplier, Steens, since you have stated that you feel that the bed is unsuitable. We wish to confirm that all completed orders receive a Feefo Feedback form, however, your order was not marked as complete as this service issue is currently unresolved.
Recenzie produktov
Dôveryhodný zákazník
10 years ago
That's all well and good but why has no-one contacted me to tell me this or update me and why do I still have a bed in my garage over 6 weeks after complainting, I want this matter resolved ASAP even if I have to relucatantly pay £40 for it to be collected as per the last email I got from your manager so please arrange this so I can get my refund,
Excellent service with courteousy call to give us a date and two hour slot for delivery within one week of our order. Delivery guys delivered the bed into our hall way, even though it was a slight...
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
