Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Certainly Wood

Zobrazujú sa všetky recenzie v počte 12,674

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Perfect service and logs

Very helpful when I called with a question, logs arrived on time and a very helpful driver put them exactly where I wanted them

Recenzie produktov

Hayleigh

Certainly Wood

1 year ago

Thank you for your wonderful 5 star review! We're delighted to hear you were happy with your purchase of our kiln dried logs in crates and that they arrived on time with a helpful driver. It's great to hear that you have found the right fit for you in our crates of logs and that you are happy with the quality of the logs you received. We aim for nothing but the best, and it's great to know we're meeting expectations. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Dátum zakúpenia: 11/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Five star products and service

The service is great. Selecting a date for delivery is easy and convenient.

Recenzie produktov

Hayleigh

Certainly Wood

1 year ago

Thank you so much for giving us 5 stars for our products and customer service! We are thrilled we could help and are delighted that you are happy with your purchase of our kiln dried logs in small bags and Flamers natural firelighters! I will be sure to pass on your wonderful feedback onto the team to let them know to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh

Dátum zakúpenia: 02/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

We love Certainly Wood

Excellent telephone support and advice, saving us money by pointing us to savings available and explaining new delivery procedures clearly.

Recenzie produktov

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your wonderful feedback! It makes our day hearing about how much our customers love our products and the excellent service they’ve received from our team. Please feel free to keep us updated on how the membership works out for you throughout the year. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh

Dátum zakúpenia: 01/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Good wood - untimely timing.

One downer - advice of deliver slot was received 2 hours after the delivery had been made.

Recenzie produktov

Dátum zakúpenia: 01/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent service! Problem with order. Sorted very quickly. Happy bunny.

As explained previously, there was a problem with our order and they dealt with it to our mutual satisfaction,

Recenzie produktov

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your great feedback. We really appreciate your understanding and are pleased we were able to correct our mistake. Thank you for the 5 star rating on our customer service! Our team works hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. I will be sure to pass your kind words onto the team member who helped you. It's also wonderful to hear that you are happy with the quality of our logs and that you would still return despite the mix up on your order. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Dátum zakúpenia: 01/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Prompt delivery as always.

Recenzie produktov

Dátum zakúpenia: 05/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Expensive but usually quality- hope this was a one off!

Good. Usually reliable. Palettes and bags are left. Though I can understand why it has been discontinued, I used to like the bag return service, I expect that's contributed to the price increase in...

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Recenzie produktov

Dátum zakúpenia: 08/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Prompt, professional and efficient

Recenzie produktov

Dátum zakúpenia: 01/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Top firewood supplier.

The logs are always of a good size and delivery is on time. The transport driver is friendly and helpful.

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your kind words and 5 star rating on our logs and membership! We love hearing how happy our customers are with our wood and we appreciate you letting us know your opinion on our Fire Club membership. Please feel free to keep us updated on how the membership works out for you throughout the year. Thank you for choosing us and for letting us know how we did. We look forward to assisting you again in future. Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 08/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Latest order.

Easy ordering and lots of choice for delivery size and type.

Hayleigh

Certainly Wood

1 year ago

Thank you for your wonderful review! We're delighted you are happy with your purchase of our kiln dried logs in small bags. It's great to hear that you found the process easy from ordering to delivery. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 07/07/2025

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Certainly Wood

Kiln Dried Oak CrateĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteas per my other review. Great quality logs and the crate is a real time saver compared to the bulk bags I used to buy

Flamers 200Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

MembershipĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWe buy from Certainly Wood evey year, buying logs and Flamers for our woodburner. The quality of the wood means that our woodburner and chimney remain clean and saves us from expensive cleaning or...Prečítať viac

40 Bag Pallet Of Kiln Dried LogsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAs ever great quality timber. Bags make for easy handling.

Kiln Dried Logs in Boot Bags 36 BagsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteSlightly bigger bags than what I'm used to but found sufficient space in one of my wood stores to store them.

Flamers 200Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGood, when free. I wouldn't bother with them normally, I'm patient enough to start a fire without them but useful when in a hurry.

Kiln Dried Kindling Mega BoxĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery good and welcome as a freebie, but I can provide my own softwood kindling so I wouldn't buy it, myself.

Kiln Dried Logs In Bulk BagsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteEasy booking system and subsequent efficient delivery system of high quality logs ! Keep it coming.....

MembershipĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteMembership makes good economic sense! There are good discounts on all your purchases.

40 Bag Pallet Of Kiln Dried LogsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteEasy ordering and helpful delivery. Put the pallet exactly where I wanted it.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?