Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Certainly Wood

Zobrazujú sa všetky recenzie v počte 12,668

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent dry & effective fire lighters

Very quick service after ordering online from easy to navigate website. Delivered earlier than expected in great recycle packaging

Recenzie produktov

Dátum zakúpenia: 01/08/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent service

Excellent service as always and I like the fact you can choose your delivery day

Recenzie produktov

Hayleigh

Certainly Wood

1 year ago

Thank you so much for the 5 star rating and your wonderful feedback on our Fire Club Membership! We appreciate you letting us know your opinion on our new Fire Club membership and are thrilled you see the value in it as much as we do! Please feel free to keep us updated on how the membership works out for you throughout the year. We look forward to assisting you again in future. Best wishes, Hayleigh

Dátum zakúpenia: 31/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

ALL READY FOR THOSE COLD EVENINGS.

Very good service thanks!

Recenzie produktov

Dátum zakúpenia: 31/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Very pleased with the speed and efficiency in fulfilling my bulk order for kindling.

Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review! We're delighted to hear you were happy with your purchase and that it arrived quickly. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Dátum zakúpenia: 07/08/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent service.

Recenzie produktov

Dátum zakúpenia: 31/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Happy customer

Reliable

Recenzie produktov

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your 5-star review! We are thrilled you love the product! We love hearing how much our customers love our products and it's wonderful to hear that you are enjoying our kiln dried logs in both the summer and the winter! We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Dátum zakúpenia: 30/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Good but more care needed

The discounts promised (eg Membership reductions and free offers) did not appear at the checkout and I had to ring them to sort this out. The delivery was carried out on the date selected, although I...

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Hayleigh

Certainly Wood

1 year ago

Thank you for your feedback. I’m sorry to hear you experienced issues with your order on this occasion as it does sound that the system failed to offer you a smooth membership journey. I would hope we have resolved the issues you experienced, so make sure that when you come back to place your next order you log into the account that has the membership assigned to it. Once you are logged in, the relevant discounts should apply as well as the offer of the free AM/PM delivery on bulk orders. On top of your discounts, you are also eligible to a free pack of KindleFlamers 50 worth 21.99, free shipping of any orders over £25 and also a birthday reward worth £15. We’re sorry you find our membership pricey, but we would hope that once you have made use of all the elements of our membership offer, you will find it an excellent value as it is intended to be. We will pass on the feedback about the delivery issues to ensure future deliveries provide a better experience. Kind regards, The Certainly Wood Team

Recenzie produktov

Dátum zakúpenia: 30/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Good wood!

Good service and helpful staff

Recenzie produktov

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your wonderful review! We're thrilled to hear you're pleased with the quality of our wood and the excellent service provided by our team. We really appreciate your time conversing over email regarding the size of your logs and are pleased we could come to a solution. It's great to be able to discuss your delivery so we know what we can improve on in future. We find it very helpful and your comments have been passed onto the production team to investigate further. Thank you for taking the time to give your feedback and we look forward to assisting you again in the future. Best wishes, The Certainly Wood Team

Dátum zakúpenia: 01/08/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Annual Kiln dried stove wood bulk order

Foolproof. Great communication from beginning to end. Good range of loyalty incentives. Courier service provided up to date info with 2 hour delivery window.

Recenzie produktov

Dátum zakúpenia: 30/07/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

All round good wood supply and delivery experience again

Perfect, yet again

Hayleigh

Certainly Wood

1 year ago

Your kinds words have made our day! We are thrilled you have had such a positive experience with our kiln dried wood, both on this occasion and on your past orders from us. We aim for nothing but the best, and it's great to know we're meeting expectations. Thank you for choosing us and for letting us know how we did. We look forward to assisting you again in future. Best wishes, Hayleigh

Recenzie produktov

Dátum zakúpenia: 30/07/2025

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Certainly Wood

MembershipĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLogs arrived early in the day an advantage when stacking our log shed.Also with with the Logs was a large box of flamers and kindling . I wasn't sure being a member was going...Prečítať viac

Kiln Dried Logs - Pallets of Small BagsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI found it easy to order online and the delivery of the pallet went really well.

MembershipĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteDiscounts from membership make it worthwhile.

70 Bag Pallet Of Kiln Dried LogsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktePerfect logs for stove in winter but also starting BBQ in summer as well as pizza oven.

MembershipĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteA bit pricey

KindleFlamer 50 packĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Flamers 200Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThese do work well and 2 per fire and 3 kindling sticks are guaranteed to start a fire quickly which is good for the burner and cuts down on emissions

Kiln Dried Logs In Bulk BagsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThird season of buying in bulk to see us through the winter. Very professional company. Great delivery with 2 hour time slot. Consistent wood quality and size. Strongly recommend.

Flamers 200Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery easy to use. Very reliable. Does away with faff of newspaper etc. good eco product. No odour.

Plant a TreeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteA company with good eco credentials acting responsibly across product range incl returnable shipping sacks.

KindlingĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteDoes what it says, but because it is dry and good quality I find I only have to use a couple of pieces at a time to get a fire going. A good combination with Certainly Wood’s logs

KindleFlamer 18 packĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThese are a great alternative to supermarket boight fire lighters

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?