Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Certainly Wood

Zobrazujú sa všetky recenzie v počte 12,662

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Just great!

Great comunication and fast delivery on products!

Recenzie produktov

Dátum zakúpenia: 04/11/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Excellent

Recenzie produktov

Dátum zakúpenia: 03/11/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

500 pack Natural Firelighters

As always, brilliant!

Recenzie produktov

Dátum zakúpenia: 03/11/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Good quality wood with excellent service

Some of the best service going driver did an excellent job and helped put the wood as far possible towards the garage would highly rate

Charlotte Hill

Certainly Wood

11 months ago

Thanks for your comment, we appreciate your feedback and have passed your feedback on to the delivery company. Kind regards, Charlotte

Recenzie produktov

Dátum zakúpenia: 02/11/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Professionally, timely, and prompt service

Charlotte Hill

Certainly Wood

11 months ago

Thanks for your comment, we appreciate your feedback and are pleased to hear that you are happy with your purchase. Kind regards, Charlotte

Recenzie produktov

Dátum zakúpenia: 25/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Great logs, great crate, great service - 5 stars!

Excellent delivery service, spent time positioning the crate in the garage.

Charlotte Hill

Certainly Wood

11 months ago

Thanks so much for your feedback. ! It makes our day hearing about how much our customers love our firewood crates and the great service they’ve received from our team. We have passed on your review to our team and look forward to assisting you in future. Kind regards, Charlotte

Recenzie produktov

Dátum zakúpenia: 26/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Delivery was very good

Charlotte Hill

Certainly Wood

11 months ago

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. Kind regards, Charlotte

Recenzie produktov

Dátum zakúpenia: 01/09/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Good product. Bad delivery

Please see my note left on the first page of this review

Recenzie produktov

Charlotte Hill

Certainly Wood

11 months ago

Thank you for your feedback. I’m really sorry to hear about your delivery experience with ParcelForce. We completely understand how frustrating that must have been, especially when the logs were left in an inconvenient place. While ParcelForce deliveries are made to the nearest safe access point, drivers should always be courteous and do what they can within their safety guidelines. We’ll be sure to pass your comments on to ParcelForce so this can be reviewed with the local depot. I’m pleased to hear you were happy with the product itself, and I do hope this experience won’t deter you from ordering again, we’ll always do our best to make sure future deliveries are handled properly. Kind regards, Charlotte

Dátum zakúpenia: 26/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Always an excellent service; highly recommended.

Recenzie produktov

Dátum zakúpenia: 31/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Chose your delivery day if you can

Would have preferred to chose my delivery day (slot) as the log delivery is only curbside delivery and needs planning to unpack, move 30 yards up the driveway and stacking the logs all takes time....

Prečítať viac

Charlotte Hill

Certainly Wood

11 months ago

Thank you for your feedback, we completely understand that organising space and time for a bulk firewood delivery takes a bit of planning. As you have a subscription, you actually have full control over your delivery schedule. Through your subscription account, you can adjust your next delivery date, skip a delivery, or pause the plan at any time to suit your needs. We’ll always deliver kerbside as standard, but by choosing a date that works best for you, it should make it much easier to plan ahead for unpacking and stacking. If you’d like, I can send you a quick link to manage your subscription or talk you through how to set a preferred delivery date for next time. Kind regards, Charlotte

Recenzie produktov

Dátum zakúpenia: 01/11/2025

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Certainly Wood

Flamers 500 Value PackĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat flamers, one is enough to light the fire in the wood burner, very happy with the purchase also great price.

Flamers 500 Value PackĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExcellent firefighters, 100% reliable and non smelly. Large box very good value

Flamers 500 Value PackĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI was using normal size Kindle Flamers and they worked very well but I thought that the mini Flamers could be more economical...... and they are!

KindleFlamer 50 packĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI actually bought the 500 pack and they are exactly the same as Kindle Flamers but smaller. Great value pack.

Plant a TreeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Flaming FirewoodĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery easy purchase good quality wood excellent delivery driver high rate the delivery driver

Dinkies 1 boxĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat logs exactly what i was looking for. Arrived promptly. Will definitely order again. Thank you

Flamers 50Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAs good as always and perfect for lighting a fire

Kiln Dried Logs in Boot Bags (Single Bags)Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe logs are as good as usual but I do find the bag quite heavy to carry. I usually have the smaller bags but I think these boot bags were good value

Flamers 500 Value PackĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteEasy to use, does what it says on the box.

Kiln Dried KindlingĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAlways good.

Kiln Dried Logs - Pallets of Small BagsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExcellent product and service as always. Delivery was carried out as scheduled. Perfect.

Kiln Dried Logs In Bulk BagsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat sized logs that burn very well giving a warm cozy heat that spreads through the house. So far this autumn, no need for central heating yet as the fire takes the chill off the house perfectly.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?