Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Celebrity Cruises

https://www.celebritycruises.co.uk

VÝNIMOČNÉ

Služby,

4.8

/5

5

4

3

2

1

944

99

17

15

24

1,099

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 9,403

Dôveryhodný zákazník

11 years ago

Excellent company, first class service

0

Dôveryhodný zákazník

11 years ago

excellent ship excellent food and choice of dining with excellent service throughout

0

Dôveryhodný zákazník

11 years ago

Great when you speak to personnel on the phone - would be better if calls…

Great when you speak to personnel on the phone - would be better if calls were free. However the Internet site is quite unreliable and not always easy when trying to do things online.

0

Dôveryhodný zákazník

11 years ago

Did not like the set dinning. We were on Second sitting. The service was was…

Did not like the set dinning. We were on Second sitting. The service was was so slow that we missed the being of the show. Breakfast in the main dining room was also very slow and I did not realise...

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0

Dôveryhodný zákazník

11 years ago

Prefer to comment after the cruise.

0

Dôveryhodný zákazník

11 years ago

the only problem was last year in September on the infinity they ran out of…

the only problem was last year in September on the infinity they ran out of teabags and has I had been on the same ship the year before the standard was not the same i.e. cleaning around pool area...

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0

Dôveryhodný zákazník

11 years ago

Took several calls to sort out the booking for the cruise but overall happy with…

Took several calls to sort out the booking for the cruise but overall happy with the service received. Only criticism is length of time it takes to get through when calling customer services/...

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0

Dôveryhodný zákazník

11 years ago

There were no problems

0

Dôveryhodný zákazník

11 years ago

The service given by the staff was superb, the ship its-self was fantastic with excellent…

The service given by the staff was superb, the ship its-self was fantastic with excellent facilities for everyone!

0

Dôveryhodný zákazník

11 years ago

Real diffuculty in contacting Celebrity by telephone. Staff are very helpful once you are able…

Real diffuculty in contacting Celebrity by telephone. Staff are very helpful once you are able to speak to someone. Have concerns re changes in the costs of holidays. We normally book very early...

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0

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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