Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Caterkwik

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Caterkwik:

Excellent service

When the courier didn't delivery the fridge they sorted it out to make sure I had it before the weekend

Dátum zakúpenia: 27/07/2017

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Caterkwik:

Great service prompt delivery

Great service

Recenzie produktov

Dátum zakúpenia: 01/08/2017

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Caterkwik:

Good company to deal with.

Very helpful and informative about the product range. Made the purchase process very easy.

Recenzie produktov

Dátum zakúpenia: 31/07/2017

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Caterkwik:

We had three machines delivered two totally broken in transit/by ther delivery driver who was beyond rude. caterkwik office staff delat with it very well but dreadful courier.

Steve

Caterkwik

9 years ago

Good Morning Mr Kemp,

Thank you for your valued feedback. I do sincerely apologise for the broken machines and the attitude of the delivery driver.We have logged this with our suppliers as we know the impression the drivers make is very important. Saying that, we are dealing with a 3rd party and it is often very difficult to control them from our end. Thank you so much for the kind comment about Will – we work very hard to maintain a high level of customer service. As discussed with Will, your new machines will be with you today.

Kind regards Steve Doyle

Recenzie produktov

Steve

Caterkwik

9 years ago

Good Morning Mr Kemp,

Thank you for your valued feedback. I do sincerely apologise for the broken machines and the attitude of the delivery driver.We have logged this with our suppliers as we know the impression the drivers make is very important. Saying that, we are dealing with a 3rd party and it is often very difficult to control them from our end. Thank you so much for the kind comment about Will – we work very hard to maintain a high level of customer service. As discussed with Will, your new machines will be with you today.

Kind regards Steve Doyle

Dátum zakúpenia: 31/07/2017

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Caterkwik:

Caterkwik are a great company to deal with

Always polite on phone, and prompt delivery

Recenzie produktov

Dátum zakúpenia: 25/07/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Caterkwik:

Very good service, well explained.

Recenzie produktov

Dátum zakúpenia: 24/07/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Caterkwik:

Very good service. Ordered Hot Cupboard and received on time. I need to request for repair after we receive good. But sent engineer quickly and repaired. Highly recommend.

Dátum zakúpenia: 20/07/2017

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Caterkwik:

Best price

Best price and fast delivery

Dátum zakúpenia: 28/07/2017

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Caterkwik:

They promised next day delivery both on line and in a telephone call but then said it would take 3 days, I cancelled my order but they tried to deliver it 2 more times

Steve

Caterkwik

9 years ago

Dear Sir, we acknowledge that we did provide incorrect delivery detail for one of your items. We did contact you to advise as soon as we could but appreciate and apologise for the frustration caused.

Dátum zakúpenia: 27/07/2017

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Dôveryhodný zákazník

9 years ago

Will definitely use again

Great product, very helpful and knowledgeable sales team. Loads of items available for next day delivery.

Recenzie produktov

Dátum zakúpenia: 27/07/2017

0

Recenzie na Caterkwik

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Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?