I had to put the order on hold and then contact them again to continue with the order. They were still able to get the order to us on the next working day. Very helpful.
Recenzie produktov
Dátum zakúpenia: 11/04/2016
0
Sprístupniť
RI
Rick
Overená spoločnosťou Feefo
Merlin.
10 years ago
Čo povedal/-a Rick o spoločnosti Cardea Solutions:
Generally prompt service - rep is helpful and flexible but company as a whole seems a bit unwilling to adapt to customers needs?
Recenzie produktov
Customer Service
Cardea Solutions
10 years ago
Hi. Thanks for your feedback, especially your comments about your Account Manager Stephen, we will be sure to pass those on. We are sorry that you feel as a whole we are unwilling to adapt to customer needs, we pride ourselves on a high level of customer service and as you will see our other Feefo reviews do reflect this. It would be great if you could let Stephen know of any specific issues so that we can endeavor to improve your perception moving forward. Also Stephen will be more than happy to run you through the warranty claims procedure should the need ever arise. Regards Cardea Solutions
Dátum zakúpenia: 13/04/2016
0
Sprístupniť
JA
Jane
Overená spoločnosťou Feefo
UK
10 years ago
Čo povedal/-a Jane o spoločnosti Cardea Solutions:
Item arrived quickly and well packaged. Please update product description so it is easier to ascertain whether a 'left' or 'right' version is required.
I don't like automatically being signed up...
Prečítať viac
Recenzie produktov
Dátum zakúpenia: 13/04/2016
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 years ago
Very prompt, after initial illness held up the job, Thank you.
Recenzie produktov
Dátum zakúpenia: 07/04/2016
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 years ago
All school doors dealt with within the timeframe. Finger guards well fitted. School environment respected during time here. .
Recenzie produktov
Dátum zakúpenia: 31/03/2016
0
Sprístupniť
RI
Richard
Overená spoločnosťou Feefo
10 years ago
Čo povedal/-a Richard o spoločnosti Cardea Solutions:
We are sorry to hear about this problem, it is one that we have never previously encountered. In view of this, we will contact our suppliers to see if it is viable to manufacture the Socket Shield as left and right handed, or possibly have it made as universal where one key can be used on both sides. However, at the moment we only supply the one option which is the same as the image shown on our website.
Dátum zakúpenia: 23/03/2016
0
Sprístupniť
DA
Dave
Overená spoločnosťou Feefo
Maidstone
10 years ago
Čo povedal/-a Dave o spoločnosti Cardea Solutions:
Very happy with the device
Customer Service
Cardea Solutions
10 years ago
Thank you for taking the time to review Cardea's Buggy Lock. We're glad you're happy with the device.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Thanks for your feedback, especially your comments about your Account Manager Stephen, we will be sure to pass those on.
We are sorry that you feel as a whole we are unwilling to adapt to customer needs, we pride ourselves on a high level of customer service and as you will see our other Feefo reviews do reflect this.
It would be great if you could let Stephen know of any specific issues so that we can endeavor to improve your perception moving forward.
Also Stephen will be more than happy to run you through the warranty claims procedure should the need ever arise.
Regards
Cardea Solutions