Recenzie na Capital Hair & Beauty

Thank you for your wonderful review! We really appreciate your kind words about our fast, reliable service and the quality and variety of our stock. We’re pleased to know that you feel the quality of our products makes us stand out. We look forward to serving you again soon!

Thank you for your lovely feedback! We’re delighted to hear that you find our online service easy to use and that Click & Collect is quick and convenient. We’ll be sure to pass your kind comments on to our Portsmouth branch team!

Thank you so much for your fantastic feedback! We’re delighted to hear that you’re so pleased with our range of products and the friendly, helpful service from our team. It’s also wonderful to know that you’ve enjoyed our training classes and found them valuable. We really appreciate your support and look forward to welcoming you again soon!

We’re sorry to hear about your experience and we completely understand your frustration regarding the missing item and lack of communication. Once an order has been placed, we’re unable to amend the items within it. However, we appreciate that you should have been notified as soon as we knew the item was out of stock and a refund had been issued. I can see that this email was sent but due to the quick turn around of orders, this was after the order was delivered so I can very sorry for this! We understand that earlier communication would have allowed you to place a separate order for an alternative item. We apologise for the inconvenience caused and appreciate you taking the time to share your feedback, as it helps us improve our communication and service.

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’re happy with our products, prices and speedy delivery. We really appreciate your support and look forward to serving you again soon!