We always appreciate clients taking the time to comment and am pleased to hear you received great service. Regards
2
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DU
Duncan
Overená spoločnosťou Feefo
Glasgow
9 years ago
Čo povedal/-a Duncan o spoločnosti Capital Fortune:
Profeshional
Totaly profeshinal i woud recomend capital fortune to any one.
Capital Fortune
Capital Fortune
9 years ago
Great feedback thank you.
2
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GT
G. Thomas
Overená spoločnosťou Feefo
London
9 years ago
Čo povedal/-a G. Thomas o spoločnosti Capital Fortune:
Remortgage
I would like to take this opportunity to thank Capital Fortune for their hard work and dedication in delivering quality brokerage as promised. In particular Luke Townsend provided a high level of...
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Capital Fortune
Capital Fortune
9 years ago
Thanks for taking the time to provide your feedback on our service. We are delighted we have delivered on both service and result. I will pass your comments on to Luke who will be pleased to hear such praise.
3
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Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 years ago
it was tedious at times , i would recomend your service to any body whow needs the same service
it was the only way i was able to get the morgage i required.
it took afair old time to sort out but we got there in the end.
Luke was very patiant and kept me in the loop at all times
Alice Owen
Capital Fortune
10 years ago
Really appreciate the positive feedback, mortgage applications can take time and delighted we found the right mortgage for you!
2
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Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 years ago
Not the best experience.
Their document management is poor resulting in repeatedly asking for documents they already had. Also service was slow due to high levels of work pre "buy to let" stamp duty changes but this...
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Alice Owen
Capital Fortune
10 years ago
We appreciate your feedback and are sorry you feel dissatisfied with the service received. This is not a common experience and is not reflective of our usual service, given other reviews.
The stamp duty changes did as you state result in higher levels of work but at no stage were any clients“pushed to the back of the queue”. I do however acknowledge we could have been more pro-active in keeping you informed at the time.
With regards to document requests, lenders can be quite specific with regards to document validity periods and there are instances when documents become out of date/unacceptable. Requests for more recent documents can we appreciate feel like you’re being asked for them again and we regret this, if we were unclear.
We appreciate we have not met your expectations and take on board your comments in order to improve our service even further in the future.
Dôveryhodný zákazník
10 years ago
The requests for duplicate documentation had nothing to do with the lender or out of date documents. It was categorically your back office.
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DO
Donald
Overená spoločnosťou Feefo
Fife.
10 years ago
Čo povedal/-a Donald o spoločnosti Capital Fortune:
Overall good service.
Good service which was well handled by all staff.
When a phone call back was promised, it happened.
All staff were curtious and efficient.
Alice Owen
Capital Fortune
10 years ago
Really please to hear we met your needs and the service was prompt and efficient. We strive to ensure all our clients receive this level of service. Kind Regards
5
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Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 years ago
The best!
As always, it was a pleasure to work with Capital Fortune to secure a new fixed rate mortgage. Great service, highly efficient and very professional staff. Many thanks.
Rob
Capital Fortune
10 years ago
Great testimonial - very much appreciated.
4
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MB
Mr brown
Overená spoločnosťou Feefo
erskine
10 years ago
Čo povedal/-a Mr brown o spoločnosti Capital Fortune:
The service was value for money removing stress of buying a home at 69 years old
Was great to have assistance when needed just a phone call away till the completion of the house purchase and couldn't ask for more from Jacob and all the others that assist thanks all
Rob
Capital Fortune
10 years ago
That's excellent feedback and we will pass on your comments to the adviser and his Team.
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Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 years ago
Excellent Service from Capital Fortune
Despite huge obstacles from lender,Greg Simkins and Fowzia Sultana gave spendid service in finally "nailing the deal"- huge thanks to both!
Rob
Capital Fortune
10 years ago
Thank You!! Greg and Fowzia will be delighted to get a FEEFO mention....
3
Sprístupniť
CA
Carlo
Overená spoločnosťou Feefo
London
10 years ago
Čo povedal/-a Carlo o spoločnosti Capital Fortune:
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.